Pol Tsolakis

A results-driven Property Operations Manager with over 20 years of experience in high-end hospitality and residential portfolio management. Expert in end-to-end property operations, maintenance coordination, and financial reporting. Proven success in managing a diverse 10-unit international portfolio remotely from the UK, maintaining a 4.7+ star guest rating.

Currently seeking a professional Lettings or Property Management role in Essex to leverage extensive operational expertise within the UK market.

International Property Portfolio Manager - Remote Operations - Remote

(2018-01)

• Remote Operational Oversight: Directed the end-to-end management of a 10-unit residential portfolio in Greece (7 permanent and 3 seasonal properties).
• Contractor Procurement: Remotely coordinating international maintenance teams and local service providers to ensure 100% property compliance and guest satisfaction.
• Tech-Enabled Management: Utilizing Property Management Systems (PMS) and digital communication tools to manage guest relations and logistics from the UK.
• Quality Assurance: Consistently achieved 4.7+ star ratings across all units through rigorous quality control and high service standards.

Management Professional - CTC Express - London

(2025-09)

• Managing high-volume logistical operations and time-critical service delivery.
• Ensuring total adherence to Service Level Agreements (SLAs) and performance KPIs.

General Manager - Hospitality Sector - Greece

(2008-01 - 2018-12)

• Operational Leadership: Directed a team of 30+ staff for high-capacity hospitality venues, managing payroll, staff training, and legal compliance.
• Supply Chain Management: Controlled cash flow and supplier relations, hitting revenue targets through strategic marketing and service excellence.

BSc - Physics - Aristotle University of Thessaloniki