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Manucotena73 Gmail.com

Manucotena73 Gmail.com

Customer service/management

Talent
DunstableMember since July 29, 2026
Customer service
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Customer service

About

I am an adaptable professional seeking a retail, administrative, or customer service role where I can apply my experience in clinic coordination, staff support, and daily task management to contribute to business success. I described myself as an adaptable, highly organized and results driven Retail and Hospitality Manager with over 15 years of customer-facing experience and 6+ years in supervisory and managerial roles. I have solid experience across healthcare retail, fast paced hospitality and boutique management, combining strong operational oversight including stock control, banking and scheduling.

I am a dedicated customer service professional who aims to deliver high standards across retail, optometry and food service environments. I am also skilled in supporting colleagues and handling daily duties efficiently.

Experience

Optical Assistant and Call Centre Support at Specsavers Opticians (2024-01 – Present)

Store Manager at Claire's Accessories (2023-10 – 2024-01)

Assistant Manager at Boots Opticians (2023-02 – 2023-10)

Assistant Boutique Manager at Bare Minerals (2022-08 – 2026-02)

Kiosk Manager at Yo Sushi (2022-01 – 2022-08)

Front of House Team Leader at Baker Street / Watford (2017-07 – 2022-01)

Education

Fire Marshall certification – St John Ambulance (2024-08 – 2027-08)

Certificate of Food and Hygiene & Safety level 3 (2022-01)

Sia License Security Guard (2021-02)

ICQ Level 3 NVQ Diploma in Hospitality Supervision and Leadership in Hospitality Supervision and Leadership (2018-04)

Level 2 and Level 3 certificate of Fitness Instructor & Personal Trainer in Fitness Instruction and Personal Training – David Loyd in Hampton (2017-10 – 2017-05)

Skills

Customer service/management

Reviews

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