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Maria Bakou

Maria Bakou

Shift Leader / Supervisor

Talent
LondonMember since November 13, 2026
Hospitality and restaurant operationsShift leadership and team supervisionGuest service and relationship buildingComplaint handling and problem solvingFood and beverage knowledgeUpselling and service standardsPayment processingOrganisation and multitasking
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Hospitality and restaurant operationsShift leadership and team supervisionGuest service and relationship buildingComplaint handling and problem solvingFood and beverage knowledge

About

Hospitality professional with 12 years of experience across restaurants, bars and members’ clubs. Skilled in guest service, team support, shift supervision, restaurant operations and complaint handling. Energetic, organised and attentive to detail, with a strong understanding of food and beverage service and a focus on delivering an excellent guest experience. Fluent in Greek and proficient in English.

Experience

Shift Leader / Supervisor at Taverna Ermou (2026-04 – Present)

Head Waitress at Home House Members’ Club (2023-06)

Head Receptionist at Bacchanalia Restaurant (2022-10 – 2023-06)

Food & Beverage Head Waitress at The Ned London Members’ Club (2021-05 – 2022-02)

Waitress / Barista / Hostess at Wagamama Ltd (2021-04 – 2021-05)

Waitress / Hostess at Angus Steak House (2019-11 – 2020)

Waitress at Super Paradise (2019-04)

Waitress at Bedroom Club (2018-11 – 2019)

Waitress at Portobello Garden & Restaurant Bar (2017-09 – 2018)

Waitress at Kiani Akti Seaside Bar & Restaurant (2016-01 – 2017)

Waitress at Papal imani Beach Bar & Restaurant (2015-05 – 2016)

Skills

Shift Leader / Supervisor

Reviews

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