Rhys Minterne

I am a resiliant and hardworking individual who thrives in dynamic and people-focused environments. Honest, flexible and dependable, I bring a calm, solution-focused approach to every challenge. I enjoy working with the public and building positive relationships, and I take pride in delivering excellent service and support both guests and colleagues.

Known for strong communication & listening skills, with empathy and understanding at my core, I aim to create a smooth, positive experiences for everyone I engage with. Alongside my ability to multitask and stay organised under pressure, I am committed to contributing to a team environment and ensuring high standards in everything I do.

Shift Supervisor at THE LONGBRIDGE MILL - MITCHELLS & BUTLERS (2025-01 – Present)

• Trusted Key holder to the building and safe keys | handling payments & day to day financial operations.
• Responsible for leading/supervising a team of up to 18 members of staff and serving up to 600 covers a shift
• Providing high quality service alongside following the policies & procedures for Mitchels & Butlers.
• Resolving guest complaints, professionally and promptly
• Mentored & trained new FoH team, ensuring company standards

Assistant Front of House Manager at THE PHOENIX INN - HEINEKEN STAR PUB (2021-01 – 2025-12)

• Managing staff rotas, delegating tasks, and supervising FoH training to maintain high-quality service.
• Handling cash, operating payroll systems, and completing end of day financial reporting.

Intern at ST JOHNS CHURCH - THE CHURCH OF ENGLAND (2024-01 – Present)

• Supporting the day to day running of the church, including worship, events, Sunday services & outreach
• Assisting the clergy, staff & volunteers in vairous areas of ministry. I help coordinate and lead services, including setting up, welcoming, readings & intersessions.
• Trusted key holder, responsible for opening and closing church daily.

T-level, NCFE, Level 3 in health, social care & early years – BASINGSTOKE COLLEGE OF TECHNOLOGY (2022-01 – 2024-12)

GCSE's – ROBERT MAY'S SCHOOL (2017-01 – 2022-12)