Mark Okot

I am a highly motivated and diligent individual with extensive experience in leading operations, driving productivity and allocating resources and staff per demanding KPIs. I have acquired expertise in internal/external customer service, alongside the capacity to provide leadership and insight to improve processes and policies.

I possess excellent interpersonal and communication abilities and I am passionate about facilitating effective dialogue between internal and external parties. I am able to successfully manage relationships at all levels, encourage team and individual development and provide a first-class service to all stakeholders.

Thank you for taking the time to consider my application which I am keen to proceed with. I look forward to hearing from you in due course.

Yours Sincerely,

Mark Okot

I am a highly motivated and diligent individual with extensive experience in leading operations, driving productivity and allocating resources and staff per demanding KPIs. I have acquired expertise in internal/external customer service, alongside the capacity to provide leadership and insight to improve processes and policies.

I possess excellent interpersonal and communication abilities and I am passionate about facilitating effective dialogue between internal and external parties. I am able to successfully manage relationships at all levels, encourage team and individual development and provide a first-class service to all stakeholders.

Thank you for taking the time to consider my application which I am keen to proceed with. I look forward to hearing from you in due course.

Yours Sincerely,

Mark Okot

ITIL Foundation Course (2014)

Belfast Metropolitan College (2008 - 2013)

Network+ Certification Course 

CompTIA A+ Essentials Certification Course

BTEC Higher National Diploma in Data Communications 

BTEC National Certificate in Telecommunications

Belfast Institute (2006 - 2008)

BTEC First Diploma in Electronic Engineering