Marvin Hibbert

I am a self-motivated and committed individual with a background in computing and administration. I have effective communication and interpersonal skills, leadership qualities and good planning and organisational skills. In addition, I have valuable experience with different computer packages, this knowledge can be applied in any demanding and challenging working environment, I can use my own initiative or to demonstrate a high level of team contribution.

I am honest, reliable and trustworthy, flexible and adaptable and willing to undertake new challenges.

Administrative Officer at Stoke-on-Trent Council (2023-04 – 2023-10)

• To validate and ensure high levels of data quality and data cleansing
• Updating and correcting data on Liquid Logic LAS system (Adults)
• Creating service packages, closing off service plan packages for supported living
• Using LAS computer system and in-house procedures to complete various tasks
• Missing Demographics – searching for information by using ID numbers, updating health records, share care records and ethnicity
• Deceased accounts – updating address history, adding new addresses, selecting primary addresses, special factors, and managing authorities which is critical data which needs to be maintained to the organization or company requirements

Data Input Administrator at Network Rail (2021-10 – 2022-02)

• Downloading survey data and saving information onto the shared drives
• Creating and Renaming folders. Updating Data Extract Report amending asset features, fvalues, defects, picture references, block locations and survey comments onto the SDE computer system
• Photographing images of queries from the Data Extract Report and liaising with the surveyors amending and correcting information in accordance to the surveyor's instructions
• Performing daily backups of surveys. Locating the correct photo images and renaming the images with the reference numbers shown on the Data Extract Report
• Running a validation report on surveys through OPAS system and correcting all errors on the SDE computer system
• Uploading survey data via OPAS system to checked by the Quality Check Assessment Team

Business Support Assistant at Dudley Council (2021-02 – 2021-07)

• Store, maintain retrieve and supply information using manual and computer systems, ensuring accurate levels of data quality
• Updating LAS computer system with service user's personal information and personal details
• Using the Pathway 3 Spreadsheet to check for homes and the resident's allocation to whether still at the home, gone to another home, discharged to hospital. Providing the management with this information. Updating the Pathway 3 system
• Liaising each week with the home providers by making telephone calls, speaking to the managers confirming the service user's place of residence
• To respond to the urgent care Pathway 3 email in box by actioning all internal emails accordingly. To update and process the Capacity Report, Beds and Patients Report and the Pathway 3 Bed update on a daily and weekly basis

Data Entry Invoice Clerk at Midland Food Group (2018-10 – 2019-02)

• Generating invoices from picking lists
• Checking stock levels and stock movements updating relevant stock information
• Creating invoices and dispatch notes, providing non available list, posting of invoices, and updating transfers for customer database

Vendor Support Administrator at Manheim Auctions (2016-09 – 2017-03)

• Ensure all data input of vehicle documents are completed with accuracy and within agreed time scales
• Efficient and accurate filing of vehicle documents
• Process daily post, ensuring all documents are posted to the correct customers on time
• Ensure all documents packs are ready for each sale, as per Vendor/Branch requirements

Data Administrator at Balfour Beatty (2015-05 – 2015-10)

• Operate office systems, process documents, maintain accurate records and access information in the support of departmental activities
• Input numeric and field captured data received daily into company systems
• Update databases and spread sheets with key information
• Provide administrative support and assistance in providing an efficient and effective service to contribute to the achievement of departmental objectives
• Any other administrative duties as required

Administrative Assistant at Wolverhampton Homes (2001-11 – 2014-11)

• Booking in of Home Energy Visits appointments, diary management
• Loading all Contacts, Repairs, Inspections and Referrals onto Northgate
• Inputting and Renaming of all Gas and Electrical Certificates
• Mailing letters to tenants to book appointments, updating reports
• Reception duties, updating and scanning files, filing and dealing with tenants enquiries
• Updating Northgate with relevant information, names and telephone numbers
• Dealing with all incoming emails, cancellations and rebooking of Home Energy Visits
• Collection and Distribution of Post, Stationery Requests and Printing Diaries for Surveyors

ETCAL Level 1 Certificate of Introduction to Digital Skills – Back 2 Work Complete Training, Wolverhampton (2021-03 – 2021-03)

Highfield Level 2 in Warehousing and Storage Principles (RQF) – Back 2 Work Complete Training, Wolverhampton (2021-02 – 2021-02)

NCFE Level 1 in Introduction to Health & Social Care & Children's & Young People's Settings – Embark Learning, Birmingham (2020-08 – 2020-08)

NCFE Level 1 Award in Employment Skills – NCFE, Wolverhampton (2019-09 – 2019-09)

AAT Level 1 Award in Accounting (QCF) – City of Wolverhampton College, Bilston (2017-05 – 2017-05)

Customer Service EDI NVQ level 2 – Wolverhampton Homes, Wolverhampton (2007-06 – 2007-06)

GCSEs or Equivalents in Maths, English Language and Literature, Art & design, Commerce – The Dudley School