Ayesha Imran

Reliable, responsible and observant graduate with strong communication and customer service skills. Experienced in dealing professionally with different people, handling enquiries and maintaining a calm and organised approach in busy environments. Punctual and adaptable, with good attention to detail and the ability to follow instructions and workplace procedures. Keen to develop a career in security and contribute to a safe, professional and welcoming environment.

Customer Service Representative at Intime Study Advisor

• Assisted customers and students with enquiries and provided clear, professional information.
• Communicated with customers professionally and handled questions and concerns with a calm, patient approach.
• Maintained accurate customer information and supported day-to-day customer service activities.

Customer Service Representative at RS Trident

• Provided customer support, responded to enquiries and handled service-related issues professionally.
• Listened to customer concerns and escalated complex matters when required.
• Managed multiple enquiries while maintaining a calm, helpful and professional manner.

CSO Campus Ambassador at University of Central Punjab

• Supported student engagement activities and communicated confidently with students and university teams.
• Promoted events and resources while helping organise activities.

Executive Member — Student Clubs & Societies at University of Central Punjab

• Supported planning and organisation of student events and activities while working as part of a team.

Ramadan Volunteer at Allah Walay Trust

• Assisted with food distribution and community support in a busy, people-focused environment.

BS in Medical Laboratory Technology – University of Central Punjab