Michael Halligan

A people-oriented person who is no stranger to high-pressure situations and succeeding in difficult tasks - from conducting interviews at the UN Climate Conference to taking 999 calls, I go to work everyday with the goal to get the job done and to build great relationships. I have pursued a successful career working closely with members of the public and as part of a team, ensuring proper etiquette and social protocol is followed in a variety of situations as specified below.

999 and 101 Call Handler/Service Advisor - Police Scotland - Govan

(2024-04)

• Speaking with a huge variety of people in unpredictable situations and exercising empathy as often being the first person somebody tells about their situation.
• Working under extreme pressure with the ability to calm people down in life-threatening situations and even delay people from hurting themselves.
• Being able to multitask and use a very wide array of software and systems to communicate to officers and control rooms so as to work as a team, all whilst speaking to the public.

Camera Operator, Editor and Voiceover - Solo Creative Agency - Tradeston

(2021-10 - 2024-01)

• Working face-to-face with clients such as DEFRA, the UN Climate Committee at COP26, Brakes Scotland, CFM Glasgow, Dalziel, Alzheimers Scotland, SDS and many more.
• Accomplishing very tight deadlines whilst under pressure and working early hours and late nights to ensure the company executed projects.

In-House Events Specialist - TMD Media / Paul McFadden Wealth - Cambuslang

(2020-03 - 2021-10)

• Conducting events within the in-house events space - Ensuring Covid-19 protocol was followed and correct safety precautions were taken.
• Ensuring visitors have the optimal experience of the company and resolving queries and requests.
• Working with spreadsheets for the registration and details of clients.

Camera Operator and Photographer - Brick Lane Media / The Bungalow - Paisley

(2019-01 - 2020-01)

• Working within music venues and amongst many different members of the public.
• Communicating with venue staff to execute expectations in the unpredictable environment of Paisley and Glasgow's nightlife.

Port Assistant - Waverley Excursions - Argyll

(2017-06 - 2018-08)

• Assisting the Waverley Paddlesteamer when making berth at Blairmore Pier, ensuring proper Health and Safety regulations were followed.
• Working alongside other Port Assistants and members of the crew to make sure the ship was pulled in smoothly.

Barista - Coast Coffee - Dunoon

(2018-05 - 2018-08)

• Working independently and fulfilling orders quickly to meet ferry schedules.

Highers - History, Geography, RMPS and Graphic Communication - Dunoon Grammar School (2009-08 - 2015-05)

Higher National Diploma - Television Production - City of Glasgow College (2015-09 - 2017-06)

Bachelor's Degree - Screenwriting and Filmmaking - University of the West of Scotland (2017-09 - 2019-05)