Michelle Yates

Highly organized and customer-oriented individual seeking a position as a receptionist to utilize excellent interpersonal and communication skills in providing exceptional customer service and administrative support.

Working for a local school as a receptionist:

-Greet and welcome guests in a professional and friendly manner

• Answer and direct incoming phone calls in a timely and efficient manner
• Provide information to callers or route calls to appropriate personnel
• Maintain the reception area, ensuring it is clean and organized
• Handle incoming and outgoing mail, packages, and deliveries
• Schedule appointments and manage calendars for executives and staff
• Assist with administrative tasks, such as data entry, filing, and organizing documents
• Order and maintain office supplies and equipment inventory

Stanborough School 2005-2012

GCSE's and A Levels

Including English and Maths at B grades