Neal Graham

With over 20 years' management experience across supply chain, materials management, production planning, warehousing and logistics, I am currently an accomplished Site/Materials Manager at Johnson Controls with responsibility across Forecasting, Customer Service, Production Planning, Materials Planning, Warehousing, Dispatch, Shipping and Logistics. My most recent role was highly cross-functional, working directly with Operations, Production, Engineering, Quality and Finance to create daily production plans, site forecasts, inventory strategies, shipping schedules and material management plans. I have driven improvements across lead time, stockholding and service performance, including a 30% reduction in lead time, 50% reduction in stock holding and CRSD performance above 95%.

I have strong experience working with ERP and WMS platforms including SAP, EFACS and SAGE, alongside reporting dashboards and RFID systems to improve stock accuracy and operational visibility.

At Johnson

Controls, I was responsible for introducing WMS and RFID systems across the site. My background includes supplier relationship management across APAC, EMEA and the USA, with lead times exceeding 120 days. This has included supplier performance reviews, escalations, cost reduction activity, lead time improvement work and material delivery strategies including consignment stock and VMI opportunities.

I am experienced in LEAN manufacturing and continuous improvement methodologies including 5S, 5 Whys, Ishikawa and Gemba walks, with additional experience across KPI management, budget management, business continuity planning, BOM management, SKU management, shipment scheduling, new product introduction and regulated unionised manufacturing environments operating to ISO 9001, ISO 14001 and ISO 45001 standards.

Site/Materials/Warehouse Manager at Johnson Controls (2022-02 – 2026-04)

Head of departments covering Forecasting, Customer Service, Production Planning, Materials Planning, Warehousing, Dispatch, Shipping and Logistics within a unionised engineering manufacturing facility.

• Worked directly with Operations, Production, Engineering, Quality and Finance to create daily production plans, site forecasts, inventory holding plans, shipping schedules and finance management plans.
• Responsible for site forecasting, production scheduling, materials planning, inventory management, warehouse operations and logistics activity across the site.
• Managed 6 direct reports alongside the wider warehouse team, supporting performance, training, development and day-to-day operational delivery.
• Delivered a 30% reduction in lead time, 50% reduction in stock holding and CRSD performance above 95% through planning improvements, inventory control and operational process improvement.
• Introduced WMS and RFID systems to improve stock accuracy, warehouse visibility, operational reporting and material traceability.
• Managed supplier relationships across APAC, EMEA and the USA with lead times exceeding 120 days, including supplier performance reviews, escalations, cost reduction activity and lead time improvement work.
• Developed material delivery strategies including consignment stock and VMI opportunities to improve material availability and support production continuity.
• Applied LEAN and CI tools including 5S, 5 Whys, Ishikawa and Gemba walks to improve efficiency, reduce waste and resolve operational issues.
• Responsible for KPI management, BCPs, BOM management, SKU management, shipment scheduling, operational reporting and support of audit and QA requirements.
• Supported transformation projects including ERP improvements, WMS introduction, RFID scanner introduction, UAT, database development, staffing software development and training initiatives.

Production/Demand Planner at Multisol Uk (2021-02 – 2022-02)

Production planning, demand planning and stock management for 2 remote manufacturing plants, supporting production requirements, inventory control and supply continuity.

Manufacturing Technician at Tennants Distribution (2019-01 – 2020-02)

Production line operation and maintenance.

Manufacturing/Process Manager at Procter & Gamble (2016-01 – 2018-01)

Used change control and QA processes to upgrade performance and quality standards, supporting process improvement activity within a regulated manufacturing environment.

Warehouse Leader at Procter & Gamble (2013-01 – 2016-01)

Supported warehouse operations, stock control and operational process improvement activities.

Process Engineer/I.T. Key User at Procter & Gamble (2011-01 – 2013-01)

Supported process improvement, systems use and operational problem-solving within manufacturing operations.

Senior Production/Demand Planner at Procter & Gamble (2007-01 – 2011-01)

Responsible for production and demand planning activities supporting manufacturing output and supply continuity.

Materials Controller at Caterpillar (2005-01 – 2007-01)

Supported materials control, inventory management and production supply activities.

Operations Planning Manager at Littlewoods (2002-01 – 2005-01)

Managed operational planning activities supporting scheduling, resource planning and business requirements.

Degree in Psychology

5 O levels