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Nok Hei Li

Nok Hei Li

Trilingual Liberal Arts undergraduate at the University of Exeter with hands-on experience supporting events, hospitality operations, customer service, and communications

Talent
ExeterMember since May 25, 2026
Event logisticsCustomer serviceStakeholder communication
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Event logisticsCustomer serviceStakeholder communication

About

Trilingual Liberal Arts undergraduate at the University of Exeter with hands-on experience supporting events, hospitality operations, customer service, and communications across UK and international environments. Experienced in coordinating event logistics, supporting high-volume events, managing stakeholder communication, and delivering positive guest experiences in fast-paced settings. Strong organisational and teamwork skills with a proactive approach and a strong interest in events, hospitality, and client experience.

Experience

Event Catering Assistant at Mulberry Catering Co (2026-05 – Present)

  • Supported food and beverage service during high-volume events, including the Devon County Show, ensuring efficient guest service and smooth event operations
  • Delivered professional customer service while responding effectively to guest requests and enquiries
  • Worked collaboratively with front-of-house and chef teams to maintain high service standards in fast-paced environments
  • Assisted with event set-up, preparation, and pack-down to support successful event delivery

Event Assistant at Exeter Students' Guild (2025-09 – Present)

  • Supported delivery of high-volume events with 100+ attendees, coordinating guest communications, front-of-house operations, and event logistics
  • Assisted with event preparation, scheduling, and on-the-day operational support across multiple simultaneous events
  • Coordinated stakeholders and internal teams to ensure smooth event execution and positive attendee experiences
  • Produced promotional content and communications to increase event visibility and engagement

Education Coordinator Internship at Amber Education Hong Kong (2025-07 – 2025-09)

  • Coordinated communications and event administration for webinars, education fairs, and hybrid events attended by 1,000+ participants
  • Produced communication materials across social media, email, and web platforms to support audience engagement
  • Managed schedules, documentation, and stakeholder communications across multiple projects simultaneously
  • Prepared reports and monitored audience engagement trends to support campaign planning

Brand Promoter & Exhibition Assistant at Adecco HK (2024-07 – 2024-09)

  • Represented brands at large-scale food and lifestyle exhibitions, engaging directly with visitors and communicating key messages
  • Built positive customer interactions in fast-paced, high-footfall environments
  • Maintained professional presentation standards and supported smooth event operations

Education

BA in Liberal Arts (Film and Television Studies) – University of Exeter (2024-Present)

Skills

hospitality operationscustomer serviceand communications

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