Nok Hei Li
Trilingual Liberal Arts undergraduate at the University of Exeter with hands-on experience supporting events, hospitality operations, customer service, and communications
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About
Trilingual Liberal Arts undergraduate at the University of Exeter with hands-on experience supporting events, hospitality operations, customer service, and communications across UK and international environments. Experienced in coordinating event logistics, supporting high-volume events, managing stakeholder communication, and delivering positive guest experiences in fast-paced settings. Strong organisational and teamwork skills with a proactive approach and a strong interest in events, hospitality, and client experience.
Experience
Event Catering Assistant at Mulberry Catering Co (2026-05 – Present)
- Supported food and beverage service during high-volume events, including the Devon County Show, ensuring efficient guest service and smooth event operations
- Delivered professional customer service while responding effectively to guest requests and enquiries
- Worked collaboratively with front-of-house and chef teams to maintain high service standards in fast-paced environments
- Assisted with event set-up, preparation, and pack-down to support successful event delivery
Event Assistant at Exeter Students' Guild (2025-09 – Present)
- Supported delivery of high-volume events with 100+ attendees, coordinating guest communications, front-of-house operations, and event logistics
- Assisted with event preparation, scheduling, and on-the-day operational support across multiple simultaneous events
- Coordinated stakeholders and internal teams to ensure smooth event execution and positive attendee experiences
- Produced promotional content and communications to increase event visibility and engagement
Education Coordinator Internship at Amber Education Hong Kong (2025-07 – 2025-09)
- Coordinated communications and event administration for webinars, education fairs, and hybrid events attended by 1,000+ participants
- Produced communication materials across social media, email, and web platforms to support audience engagement
- Managed schedules, documentation, and stakeholder communications across multiple projects simultaneously
- Prepared reports and monitored audience engagement trends to support campaign planning
Brand Promoter & Exhibition Assistant at Adecco HK (2024-07 – 2024-09)
- Represented brands at large-scale food and lifestyle exhibitions, engaging directly with visitors and communicating key messages
- Built positive customer interactions in fast-paced, high-footfall environments
- Maintained professional presentation standards and supported smooth event operations
Education
BA in Liberal Arts (Film and Television Studies) – University of Exeter (2024-Present)
