Experienced property and lettings professional with nearly 10 years of industry experience
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Experienced property and lettings professional with nearly 10 years of industry experience, including 5 years managing a team within property maintenance, lettings, and residential portfolio operations. Strong background in fully managed portfolio growth, landlord and tenant communication, contractor coordination, compliance, inspections, maintenance management, and operational improvement. Since taking over as Lettings Manager at Webbers, introduced clearer training, guidance, and streamlined procedures, helping maintain and grow the fully managed portfolio while achieving over 11% profit growth in the first year.
Lettings Manager at Webbers Bodmin (2025-01 – Present)
As the Lettings Manager at Webbers Bodmin I oversee the full lettings process, from initial property valuations through to ongoing tenancy management. This includes advising landlords on achievable rental values, managing property take-ons, coordinating professional marketing, and preparing tenancy agreements and associated documentation. I ensure all properties remain fully compliant with the ever changing legislation by monitoring safety certificates, legal requirements, and regulatory changes.
I also conduct regular property inspections, arrange and oversee maintenance and repairs, and act as a key point of contact for landlords, tenants, and contractors to maintain a high standard of service. In addition, I am responsible for setting and monitoring departmental targets and budgets, analysing performance, and implementing strategies to improve efficiency, profitability, and business growth.
Property Maintenance Manager at The Property Shop and Latitude 50 (2020-09 – 2025-01)
I managed day-to-day maintenance issues across a portfolio of 412 properties, ensuring all legal and compliance requirements were met. This role required close coordination with landlords, tenants, and contractors to ensure clear communication and that all works were completed efficiently, safely, and to a high standard.
Teacher of Science and Mathematics at Bodmin College and Penrice Academy (2017-01 – 2020-09)
In my time as a Maths teacher, I have learnt many skills that can be applied to my teaching of the three main Science areas. Whilst teaching I have been able to try different approaches for teaching and learning to acquire the best results for the students. Teaching maths has also allowed me to foresee problems when teaching Physics or Chemistry as I am now aware of when the cross-curricular skills are taught first, allowing me to plan to introduce these skills or increase the student's progress in the lesson due be not repeating learnt topics.
Outdoor Instructor at Hangloose Adventure (2016-09 – 2021-08)
During my time as an outdoor instructor, I oversaw planning and running outdoor activities along with ensuring the safety of everyone involved. Whilst working at Hangloose Adventure I played a key role in planning and producing upselling and advertising methods to guaranty the best conversion rate posable.
PGCE in Science (Physics) – Southampton University (2015 – 2016)
BSc Degree in Forensic Science – Bournemouth University (2011 – 2014)
3 A-levels in Applied Sciences, Chemistry, Leisure Studies – Bodmin College 6th form (2008 – 2011)
7 GCSEs in Chemistry, I.C.T, Physics, Biology, Mathematics, English, Physical Education – Bodmin College (2003 – 2008)
