Abbie Butt

Professional and highly organised administrator with over five years' experience working in fast-paced, people-focused environments. Skilled in customer service, scheduling, record keeping, communication, and day-to-day business administration. Experienced in managing appointments, maintaining confidential records, handling financial transactions, and supporting smooth daily operations.

A confident and approachable communicator with experience supporting teams, training staff, coordinating schedules, and building positive professional relationships. Able to multitask effectively, prioritise workloads, and remain calm under pressure while maintaining a high standard of accuracy and professionalism. Seeking to transition into a Managing role within a larger team where I can continue to apply my strong organisational skills, attention to detail, and passion for supporting staff and customers.

Salon Manager & Administrator at Hawthorn Hair (2022-04 – Present)

• Manage daily business operations within a busy client-focused environment
• Coordinate bookings, appointments, invoices, consultation forms, and confidential client records accurately
• Handle financial administration using Sage software and process daily payments
• Support recruitment activities including interviewing and onboarding new staff and apprentices
• Train, mentor, and support junior team members within a professional working environment
• Maintain effective communication with clients and colleagues to ensure smooth day-to-day operations
• Monitor stock levels and organise supplies efficiently
• Maintain high standards of organisation, professionalism, hygiene, and health & safety compliance
• Work effectively under pressure while managing multiple tasks and priorities

Waitress at Springfield Farm Shop (2019-01 – 2021-09)

• Delivered excellent customer service in a busy hospitality environment
• Managed customer transactions and handled payments accurately
• Worked efficiently within a team while maintaining a professional and friendly approach
• Developed strong communication, organisation, and multitasking skills
• Supported daily operations to ensure efficient service delivery

Hairdressing Qualification in Hairdressing – Skills Group (2020)

GCSEs or Equivalent