Timasha Viswakula

A dedicated, detailed, capable and motivated Banker with 10 years overall experience in the banking industry and 4 years experience in a Supervisory – Officer role, looking to strengthen and maintain her executive and managerial skills in order to climb up the corporate ladder and be a better example to the society.

Senior Banking Assistant – Credit Monitoring Unit - Pan Asia Banking Corporation PLC

(2021-10)

• Extracting reports on overdue facilities at the beginning of the month and share them with relevant branches for follow up and monitoring purposes
• Communicating with branches and overdue customers and persuade for early settlement of overdue facilities
• Following up of the undertakings of customers and ensure they adhere to the agreed repayments on the agreed dates
• Preparing MIS reports on overdue recovery progress
• Supervising and following up collection & recoveries of Retail/SME products.
• Overlooking of recoveries & collection progress of subordinates and reporting same to immediate supervisor.

Senior Banking Assistant – Kirulapone Branch - Pan Asia Banking Corporation PLC

(2019-02 - 2021-09)

• Opening of accounts – ensuring that documentation is complete including confirmations and signature verifications
• Ensuring smooth conduct of Cash management including foreign currency and ATM operations, balancing and insurance requirements
• Authorizing of inward clearing, cheque payments, transfer cheques, pay orders, outward/inward clearing, stop payments, foreign currency payments/draft issuance, SLIPS, CEFTS, RTGS Standing orders, fund transfers and account opening
• Ensuring that the branch staff are ready to serve the customers at opening time
• Accepting/Uplifting/Rolling over of FDs, CDs and Call deposits
• Issuance of Balance confirmations, attending to internet banking requests
• Balancing of GL accounts – Daily/Weekly/Monthly
• Maintaining adequate stocks of forms and minor account gift items and periodic stock balancing
• Scrutinizing/scheduling outward cheques, scanning and posting to outward clearing system
• Cheque purchasing – LKR/FCY
• Processing cheque book requests and recovering charges, mailing of uncollected cheque books, PINs and CRNs
• Maintaining branch cash position at approved limit, transferring excess to CCD and obtaining insurance cover for overnight excesses
• Loading and balancing of ATM
• Auditing teller vouchers
• Physical checking of cash at the end of the day and certifying teller sheets
• Preparing month end cash statements
• Issuance of safety deposit lockers and recovery of charges
• Mandate scanning, holding and issuance of credit/debit and ATM cards, attending to Western Union transactions
• Actively participating in branch campaigns

Senior Banking Assistant – Kotahena Branch - Pan Asia Banking Corporation PLC

(2018-06 - 2019-02)

• Operating of the Cash Counting Machine / Pass Book Printer
• Posting of cash transaction vouchers to the Finacle System: deposits, withdrawals, fund transfers and CEFT transactions
• Balancing of cash of the teller's till, drop safe and vault
• Managing ATM machine by counting and balancing cash every other day
• Loading and balancing of ATM
• Actively participating in branch campaigns
• Identification / detection of forged currency notes / instruments
• Updating and managing vault and ATM registers
• Handling Outward cheques, CRNs and PD cheques
• Handling customer inquiries related to cash and customer service
• Sending previous day's voucher bundles to Voucher Control Unit
• Sending previous day's cheques packets to Central Cash
• Completing customer mandates and sending them to Central Operations
• Handling pawning customers and assisting Credit officer
• Bringing prospective new customers and SME accounts through the TWR ("Together We Rise") scheme

Senior Banking Assistant – Branch Operations - Pan Asia Banking Corporation PLC

(2018-02 - 2018-06)

• Monitored branches internal accounts such as Suspense accounts, liquidation accounts and cash in transit, transactions after banking hours and back-date transactions
• Brought forward approvals of special interest rates by branches for FDs to the supervisor
• Monitored unprinted pay orders, pay order reconciliation, overdue deposits, duplication key handling and currency exchange rates, which were brought forward to the supervisor
• Monitored draft reconciliation, unauthorized records, water board and LECO reconciliation, inordinate delays in transactions and the branch's steps taken for deceased customers

Senior Banking Assistant – Personal Credit Unit - Pan Asia Banking Corporation PLC

(2018-01 - 2018-02)

• Managed the Consumer Loans and Credit Cards MIS reports that are brought in by Sales Unit and branches
• Verified customers, referees, guarantees and customer's employers through telephone.
• Handled customer inquiries related to Consumer Loans and Credit Cards
• Cross verified other verifiers and checked on fraudulent telephone conversations

Banking Assistant – Personal Credit Unit - Pan Asia Banking Corporation PLC

(2014-01 - 2018-01)

• Managed the Consumer Loans and Credit Cards MIS reports that are brought in by Sales Unit and branches
• Verified customers, referees, guarantees and customer's employers through telephone
• Handled customer inquiries related to Consumer Loans and Credit Cards

Master of Business Administration - University of Wales Trinity Saint David conducted by IIHE (2022 - 2023)

Bachelor of Commerce - Sri Jayewardenepura University

Diploma in Credit Management - SLICM

Certificate of Information Technology (CIT) - Esoft Computer Campus

Elocution Grades 1 – 8 - Verse & Prose/Speech and Drama - Wendy Whatmore Academy

GCE A/Ls - Hillwood College Kandy

GCE O/Ls - Hillwood College Kandy

Nursery – Grade 1 - Willesden College Battaramulla

Grade 2 – 3 - École International School Kandy