Polished communication skills, both written and verbal, including excellent listening skills meaning I can communicate and engage with the diverse and wide range of needs from our customers and stakeholders.
- I have the ability to use my initiative and work effectively under pressure and the requirements needed to understand and address the needs of others.
- Excellent customer service skills especially when dealing with clients, I am able to be empathetic, calm and unbiased so they can have an excellent experience when engaging with me.
- Computer literacy I am proficient in IT, mainly focused on Excel & MS. I am able to navigate multiple company software applications while still actively listening.
- I can remain resilient and focused while handling difficult conversations.
- I am able to work in a fast pace environment and under pressure.
- Able to use positive and empathic language to influence both internal and external stakeholders.
- I am confidence to work individually whilst also having the ability to work collaboratively, playing an active role in both my team and overall department.
