Oyin Oginni
Customer Service Advisor
Talent
London, Greater LondonMember since September 14, 2023
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About
An enthusiastic and energetic individual who is driven to achieve the highest possible standard.I am extremely keen on professional development in the area of interest.
Experience
Polished communication skills, both written and verbal, including excellent listening skills meaning I can communicate and engage with the diverse and wide range of needs from our customers and stakeholders.
- I have the ability to use my initiative and work effectively under pressure and the requirements needed to understand and address the needs of others.
- Excellent customer service skills especially when dealing with clients, I am able to be empathetic, calm and unbiased so they can have an excellent experience when engaging with me.
- Computer literacy I am proficient in IT, mainly focused on Excel & MS. I am able to navigate multiple company software applications while still actively listening.
- I can remain resilient and focused while handling difficult conversations.
- I am able to work in a fast pace environment and under pressure.
- Able to use positive and empathic language to influence both internal and external stakeholders.
- I am confidence to work individually whilst also having the ability to work collaboratively, playing an active role in both my team and overall department.
Education
A-level:
English Literature: A
Sociology: B
Biology: C
Harris Academy Bermondsey
(2012-2017)
10 GCSEs grade A*-C including Maths (C) and English (A*B)