Paris Lawrence

Customer focused professional with experience in reception, sales, hospitality, and beauty services. Skilled in client relations, appointment management, upselling, team support, and delivering exceptional customer experiences in fast-paced environments. Seeking to bring strong communication and organisational skills to a customer-facing role. Reliable, adaptable, and organised, I am eager to contribute to a team that values equality, creativity, and excellence in customer experience.

Youth Voice and Insights Assistant - The skills spot C.I.C

(2026-05 - 2026-05)

4 week placement in May 2026

• Planned and facilitated a youth Listening Circle, creating an inclusive environment that encouraged participation and gathered valuable feedback on young people's experiences and needs.
• Collaborated on the development of youth engagement activities and initiatives, contributing ideas and resources to support service improvement and the Youth Hub launch event.
• Demonstrated strong communication, facilitation, and problem-solving skills by engaging diverse groups of young people and producing recommendations to enhance future youth voice projects.

Receptionist - Cactus Laser Clinic, Brixton - Brixton

(2026-01 - 2026-05)

• Managed client bookings, appointment scheduling, diary coordination, and reception operations in a busy clinic environment.
• Delivered exceptional customer service, handling enquiries, payments, and client records while ensuring a positive client experience.
• Supported treatment and product sales, membership subscriptions, and social media marketing initiatives to promote clinic services.

Barista Supervisor - Knoops - Knightsbridge

(2025-07 - 2026-01)

• Supervised daily operations in a fast-paced environment, ensuring high standards of service, product quality, and cleanliness.
• Delivered excellent customer service while handling transactions, resolving enquiries, and maintaining customer satisfaction.
• Supported staff training, stock management, and team coordination to ensure efficient shift performance.

Front of House / Sales Assistant - SkinSense & UltraSun by Abi Cleve - Bluewater Shopping Centre

(2025-06 - 2025-08)

Summer 2025 (Weekends)

• Conducted customer consultations using skin analysis technology and provided tailored product recommendations.
• Drove sales through upselling, promotional activities, and customer engagement in a commission-based environment.
• Achieved strong sales results, contributing to business growth and earning a £2,000 performance bonus.

Waitress - Akara Michelin-Starred Restaurant - London Bridge

(2024-12 - 2025-05)

• Delivered professional, high-end customer service, including personalised support for VIP and high-profile guests.
• Managed reservations, guest seating, and customer enquiries to ensure a seamless dining experience.
• Collaborated with front-of-house and kitchen teams to maintain efficient service and high hospitality standards.

Host, Server & Bartender - Fat Hippo - Shoreditch

(2024-04 - 2024-11)

• Provided exceptional bar and table service in a high-volume hospitality environment, maintaining strong customer satisfaction.
• Managed guest bookings, enquiries, and venue flow to ensure an efficient and welcoming customer experience.
• Supported stock control, cash handling, and promotional activities while contributing to overall business performance.

GCSE - Maths & English - Harris Girls Bermondsey (2015 - 2020)

Certificate - Hair & Beauty - LV1 - London southeast college, Bromley (2021 - 2021)

Certificate - Hair & Beauty - LV2 - London southeast college, Bromley (2021 - 2025)