
Paul Mcleod
3rd Line support specialist
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About
A versatile and technically minded professional with a background spanning network topography design, commissioning engineering, and skilled trades. Known for technical accuracy and a proactive approach to safety and operational efficiency. Following a period of redundancy during the pandemic, I transitioned into a dedicated primary caregiving role while maintaining my professional edge through independent study.
Now that my caregiving commitments have concluded, I am eager to apply my diverse skill set and renewed focus to a new technical or operational challenge.
Experience
- Developed advanced multitasking and organizational skills while coordinating complex daily operations.
- Maintained technical agility by completing self-directed online courses through Open University, focusing on professional development and emerging systems.
Network Topography Designer at CVS (2014-01 – 2019-12)
Role ended due to organizational redundancy.
- Designed complex infrastructure layouts with a high degree of precision, ensuring seamless system functionality.
- Produced comprehensive technical documentation to streamline reporting and organizational efficiency.
Floor Layer at Touchwood Flooring (2008-01 – 2014-12)
- Successfully executed physically demanding manual tasks while consistently meeting production targets.
- Maintained a safe, clean, and organized work environment, strictly adhering to all health and safety protocols.
Commissioning Engineer at Lintex (2001-01 – 2008-12)
- Provided expert technical support as the first point of contact for complex client and system queries.
- Diagnosed and resolved critical system issues to meet high client standards and project deadlines.
- Collaborated with and trained new team members to ensure consistent quality and workload management.
Education
Ongoing Professional Development – Open University
CCNA in ICT for E-Business – Kingston University (2003-01 – 2006-12)
A+ in Windows 2000 Administration – Lintex (2006-01 – 2007-12)
Electronics – South Thames College