Paul Miller

Mature Law Student at the University of Sheffield with over 15 years of experience in senior hospitality, consultancy, commercial operations, governance, and multi-site leadership. Proven track record in operational turnaround, project delivery, business growth, stakeholder engagement, compliance, and full P&L accountability across high-volume hospitality, consultancy, entrepreneurial, and customer-facing environments. Experienced in leading teams of up to 90 staff, improving profitability, driving revenue growth, launching new concepts, implementing scalable systems, and delivering strategic operational improvements.

Brings a rare combination of commercial leadership, governance experience, public policy exposure, advocacy, and structured legal thinking. Seeking part-time opportunities in Sheffield alongside legal studies, with full-time availability during university holiday periods.

Founder at Drop Shot Society (2026-05 – Present)

Founded and developed a premium lifestyle apparel brand focused on modern sports culture, community, and commercial growth.

• Managed brand strategy, positioning, and commercial identity
• Developed product concepts and customer engagement direction
• Managed business planning and operational setup
• Oversaw supplier and growth strategy foundations

Experience Host at Club de Padel (2025-09 – 2026-02)

Part of the pre-opening and customer experience team for a premium sports and leisure venue.

• Supported pre-opening operations and venue readiness
• Built partnerships with University of Sheffield Padel Society
• Facilitated events for university and community groups
• Hosted tournaments and customer engagement initiatives
• Supported venue growth and local brand presence

Consultant at Signature Consultancy Services (2018-11 – 2025-09)

Led consultancy projects across hospitality, site launches, operational improvement, and commercial optimisation.

• Delivered operational turnaround projects across multiple hospitality sites
• Improved GP margins through supplier negotiation, pricing, and product optimisation
• Supported pre-opening strategy, hiring, training, and launch execution
• Implemented training systems including FLOW and iHasco
• Built profitable revenue-generating concepts
• Managed stakeholder relationships and project delivery

Consultant at Signature Consultancy Services - Libbys Project (2023-01 – 2024-12)

• Sourced and launched a gluten-free café pop-up
• Managed pre-opening logistics, staffing, and training
• Developed profitable evening concepts and retail offerings
• Supported community partnership initiatives

Consultant at Signature Consultancy Services - BBB Flagship Project (2023-01 – 2023-12)

• Reduced costs through supplier negotiation
• Improved GP via pricing optimisation
• Implemented e-learning and training systems
• Supported high-profile client environments including BBC, Apple, and Sony

Consultant at Signature Consultancy Services - LSC Project (2022-01 – 2022-12)

• Revamped operations at Canary Wharf
• Consolidated suppliers and refined pricing strategy
• Rolled out iHasco training
• Generated over £80K in new revenue

Consultant at Signature Consultancy Services - CNTNR Project (2021-01 – 2022-12)

• Turned around underperforming sites
• Introduced FLOW training modules
• Increased GP from 71% to 78%

Consultant at Signature Consultancy Services - Punch Taverns Project (2020-01 – 2021-12)

• Supported launch of dark kitchen brand Bull & Bird on Deliveroo
• Assisted menu development and training content creation

Co-Founder & Manager at Mr Ji (2019-01 – 2020-05)

Led end-to-end development of a new food concept from idea to opening.

• Managed full project delivery and site fit-out
• Developed menus, recipes, and pricing strategy
• Negotiated suppliers and services
• Built H&S, fire, and EHO documentation
• Recruited and trained opening teams
• Managed P&L forecasting and day-to-day operations

Venue Manager / Junior Operations at Ballie Ballerson (2017-05 – 2018-11)

Led strategic and daily operations of a high-volume hospitality venue.

• Increased weekly revenue from £94K to £113K
• Delivered £21.8K annual savings through supplier renegotiation
• Maintained approximately 40% net profit
• Managed recruitment, onboarding, training, and rotas
• Delivered private events and customer-led growth
• Oversaw compliance, cash handling, and operational controls

Deputy General Manager > General Manager at Artigiano (2014-08 – 2017-04)

Held full operational and P&L accountability for a dynamic hospitality venue.

• Increased weekly revenue from £10.3K to £16.2K
• Achieved record daily sales of £8,935
• Improved GP to 78%
• Led sales growth and operational turnaround
• Managed recruitment, rotas, retention, and training
• Launched commercial initiatives, marketing, and events
• Strengthened customer engagement and local visibility

Bar Staff > Team Leader > Assistant Manager > Deputy Manager at Greene King (2009-02 – 2014-08)

Progressed through multiple leadership roles into senior operational responsibility.

• Managed daily venue operations
• Led staffing, rotas, recruitment, and training
• Supported weekly turnover of approximately £27K
• Achieved 77% GP
• Managed EPOS, stock, banking, cellar, and cash controls
• Supported marketing and event-led growth

Academic Representative (Foundation Year) at University of Sheffield (2025-10 – Present)

• Represented student voice and academic feedback
• Supported communication between students and university stakeholders
• Strengthened advocacy, accountability, and leadership experience

Youth Governance & Public Policy Leadership at Kent Youth Council, British Youth Council, UK Youth Parliament, European Youth Parliament (2004-09 – 2016-08)

• Co-conceptualised and supported implementation of the Kent Freedom Pass
• Supported removal of EAN/SEN labelling for looked-after children
• Represented young people in UK and European policy forums
• Contributed to Re-Frame steering group on tobacco control policy
• Engaged with councillors, policymakers, and stakeholders on youth-focused reform

Law (Foundation Year) in Law – University of Sheffield

GCSEs