Paulina Kotlarz

A proactive office administrator with over 3 years of experience in this role, gained in Poland. Proficient in developing and maintaining detailed administrative processes, including accounting, clerical, HR, statistical assistant, and secretary functions. Ability to collaborate effectively with various departments and demonstrate strong communication skills.

General Operative - GREIF FLEXIBLES UK LTD - Dalton Airfield, Dalton, Thirsk, North Yorkshire

(2017-02)

• Collaborated with team members to streamline production processes, improving efficiency.
• Operated machinery and equipment safely, adhering to strict health and safety protocols.

Laundry and domestic Assistant - CLOVA HOUSE, FOUR SEASONS HEALTH CARE GROUP - Ripon, North Yorkshire

(2015-02 - 2017-02)

• Demonstrated teamwork and time management skills to meet cleaning schedule targets, providing high quality standards.

Housekeeping Assistant - DENISON 2 LTD T/A THE KIMBERLEY HOTEL - Harrogate, North Yorkshire

(2014-01 - 2015-02)

• Maintained high standards of cleaness and hygine throughout hotel rooms and common areas.

Bank Office Clerk - BANK WSPOLDZIELCZY - Nowy Sacz/Poland

(2012-10 - 2013-10)

• Processed customer transactions accurately and efficiently, including deposits, withdrawals, and transfers.
• Answered customer queries about product prices, product availability and service changes.

School secretary(apprenticeship) - PROFESJA - Nowy Sacz/Poland

(2010-07 - 2012-10)

• Performed traditional and reception duties, including answering phone calls, typing correspondence, and monitoring site entry points.
• Scanned and photocopied documents for office team members.
• Worked with Microsoft Word and Google Docs to complete word processing tasks.
• Recorded attendance at daily and weekly staff meetings, updating student rosters accordingly.

Retail Cashier - Trans-Petrol - Rytro/Poland

(2009-09 - 2010-10)

• Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
• Handled cash, credit card, and voucher payments, maintaining accurate financial records.

Level 1 Community Interpreting - NYCC Adult Learning (2026)

Functional Skills Qualification in English at Level 2 - English - NYCC Adult Learning (2025)

Level 2 ESOL (English) - English - NYCC Adult Learning (2023)

Diploma of Higher Education - Office Administrator - PROFESJA in Poland (2011)

GCSEs/Polish Matura - College im Marii Skodowskiej-Curie (2009)