End User Computing / SCCM
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A highly competent and result-oriented with over 23 years of experience in IT Sector; expertise in Server and desktop administration (SCCM\Encryption) and demonstrated ability to manage multiple tasks in a rapidly changing environment; ethical, loyal and maintain a high degree of confidentiality.
Persuasive communicator with an ability to relate to people at all levels of business and management.
Possess valuable insights, keen analysis and a team approach to implement best practices to achieve business excellence.
Exercise a high degree of discretion, mature judgment and tact in handling issues of a sensitive nature.
Managing SCCM Current Branch sites with 1 CAS and 2 Primary servers, 250 Site systems with 100K endpoints. Designed and enhanced the infrastructure.
Managing Intel vPro for remote control solution.
Escalation point of contact for 3rd line support team. Performed design, QAT, and UAT tests of release; designed SCCM Current Branch architecture, and prepared multiple LLD, HLD, process and SOP documents
Developed Queries/Reports and provided Business Requirement Data (Hardware/Software Inventory) to Process Owners
I have completed my Master of Business Administration in System
