Reem Abdullah
Guest Service Assistant
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About
Professional and customer-focused guest service experienced in guest services within the hospitality sector. Skilled in providing exceptional customer support, handling inquiries, and assisting to ensure a positive experience. Seeking a role in guest services, reception or administrative support within a hotel or office environment.
Experience
Guest Service Centre Agent at Dallah Taibah Hotel (2024-12 – 2025-09)
- Provided front desk support and assisted guests with inquiries
- Handled hotel reservations and booking requests
- Answered phone calls and responded to guest needs professionally
- Processed payments and maintained accurate records
- Supported duty manager and administrative daily operations
Passenger Service Officer at Saudi Ground Service Company (2024-06 – 2024-07)
- Customer Service delivered in a fast-paced environment
- Processed passenger documentation and check-in procedures
- Worked closely with teams to ensure smooth operations
Sales Representative at Pull & Bear (2024-03 – 2024-04)
- Provided excellent customer service
- Assisted customers and handled sales transactions
- Managed stock and maintained store organisation
Administrative Assistant at Al Hurra Eastern Primary Care Clinic (2019)
- Managed records and documentation
- Handled calls and administrative tasks
- Provided general office support
Education
Diploma in IT – TVTC (2019)
IELTS Academic in English proficiency – IELTS (2024)
