Rizwan Cheema
Operations Manager
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About
I am a well-organized, disciplined individual who can work efficiently and effectively under pressure. A first-rate communicator, strong work ethic and accustomed to accepting responsibility. An outgoing personality with excellent interpersonal skills who enjoys working with a wide range of people. A self-motivated with the skill and determination to succeed. Experienced in organizing team-building activities and mentoring team members to achieve shared goals and drive organizational success.
Experience
DAVID ALEXANDER REMOVALS & STORAGE LTD. July 2022 - Nov. 2024
OPERATIONS MANAGER
- Managed 5-8 members of staff on daily basis, organized schedules and delegated tasks.
- Created a staff training pack in line with industry and company standards.
- Trained staff to the latest industry standards and created systems to provide quality service.
- Reviewed team performance through appraisals, time management and attendance.
- Record of increasing profits by cutting the costs down.
(One year break in 2019)
- Ran a fleet of three vehicles for residential and commercial moves.
- Visiting clients’ properties for the moves assessments and providing quotes.
- Staff hiring, training, general operations and paperwork were among some of the tasks performed.
SALESFLOOR SUPERVISOR
- Maintained excellent customer services standards in a fast-paced environment demonstrating a high level of motivation and enthusiasm in all aspects of work.
- Increased profits through effective displays and merchandising.
- Improved operations through effectively supervising daily staff assignments.
- Reviewed space management and bestsellers on weekly basis.
- Communicating with higher management team regarding any issues.
- Driving sales to achieve weekly targets.
- Ensuring that H&S at work standards have been met on daily basis.
Education
B.A. Business Administration 2003-2006
University of the Punjab, Pakistan
(Business Administration, Economics, Finance)