Senior Customer Service Advisor
Send a job offer directly to this candidate
I am a motivated and highly personable Customer Services and Business Management/Administration professional who enjoys working with others as part of a team or equally on individual tasks. I am experienced in working in a fast paced and high-pressure environment where customer satisfaction and working to deadlines are imperative for both the now and future business. I am a good communicator with a positive can-do attitude who enjoys leading by example.
I am now looking to use the experience and skills that I have gained and to make a difference and contribute to the growth and success of my future employer.
Senior Customer Service Advisor - Lookers Jaguar Land Rover Aylesbury - Aylesbury
(2024-02 - 2026-08)
Responsible for a team of Service Advisors to ensure customer satisfaction and increase in feedback rating. Undertook a Customer Services Apprenticeship with Lookers from 2021 – 2023.
Client Services Advisor - SAE Services Ltd
(2023-01 - 2024-12)
Responsible for database record management and customer communication to ensure monthly targets were met.
Safety and Administrative Assistant - SafeTech Solutions Ltd
(2018-01 - 2020-12)
General office administration tasks, accounting, invoicing and customer diary management.
BTEC Level 2 and 3 Extended Diploma - Business Management - Aylesbury College (2016-01 - 2019-12)
GCSE - St Joan of Arc Roman Catholic School (2011-01 - 2016-12)
