Samavia Saddique
Front Desk Receptionist (Admin)
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About
Highly versatile and reliable individual seeking a challenging and rewarding role within the education sector. An adaptable, enthusiastic, and self-motivated individual with exposure to a wide range of areas. Possessing excellent communication skills combined with the ability to communicate effectively.
Experience
Front Desk Receptionist (Admin) - NHS Newham University Hospital - East London
(2021-04 - 2022-12)
Main hospital reception, assisting patients, staff, visitors with appointments, general enquiries etc. Taking phone calls and assisting them to the right departments as well as solving any problems or complaints they had.
- Greeting everyday visitors to the right department in the hospital as well assisting patients with any support of needing a wheel chair or further assistance.
Security Officer - Oracle - East London
(2020-08 - 2022-07)
Worked at Newham University Hospital - patrolling, dealing with emergency call out, making sure staff and patients where safe at all times.
- Helping the Health care assistants - Assist with the screening process for Covid-19.
- Dealing with complicated situations such as difficult patients, mental health and intoxicated patients. Making ID cards and dealing with general enquiries.
Female SIA Badge Holder - Security - London
(2019-01 - 2023-01)
Front Desk Receptionist - Marriott International - Kensington and Chelsea
(2019-02 - 2019-06)
I worked as a front desk receptionist. Dealing with guests doing check ins and check outs. Making sure the hotel rooms were balancing. Dealing with guest complaints and requirements, ensuring guests had a wonderful time whilst they stayed with us.
Supervisor - Wilko/Wilkinson's - Ilford
(2016-05 - 2018-12)
- Customer Enquires on the Helpdesk and over phone.
- Admin role of ordering money, checking the daily sales figure of store, checking for any till errors.
- Cashing up, which was done every Saturday to make sure that there were no errors in our weekly sales, balance sheet was made and checked.
- Returns, refunds and exchanges
- Wilko Representative, organising events and charities within the store, going in to other branches to represent our store.
Sales Assistant - Mark's and Spencer - Ilford
(2015-04 - 2015-08)
- Performed price reductions, replenished stock and supported with visual merchandising.
- Demonstrated flexibility by working in different departments including Home, food, beauty, clothing and café.
- Tilled trained.
Sales Assistant - ECCO - Sheppard's Bush
(2012-12 - 2013-04)
- Cleaned checkouts and displays maintaining appearance of the store.
- Supported with stock room duties handling deliveries.
- Provided support to customers quickly and efficiently.
Voluntary - Woodlands Infants School - Ilford
(2011-06 - 2012-06)
- Supported with literacy and numeracy skills for children in reception at Woodlands Infants School.
- Supported Elderly adults learning new computer skills (October 2012 - November 2012) Ilford
Administrative Assistant - SJ Solicitors - Goodmayes
(2010-04 - 2010-06)
- Filled daily paperwork, set meetings and transferred case files.
- Screened all visitors and directed them to allocated staff.
- Interpreter.
Education
Bsc Hons - Business Management - University of East London (2016 - 2018)
Bsc Hons - Business Management - Middlesex University (2013 - 2015)
Business BTEC Level - Business - Loxford School of Science and Technology (2011 - 2013)
GCSE's - Loxford School of Science and Technology (2006 - 2011)

