Sangeetha Gopalakrishnan
Business Customer advisor
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About
I am a Business Customer Advisor in Liverpool with a strong background in the International Business Process Outsourcing industry specializing in client relations, financial planning and project management. My portfolio includes experience in IT Business Analysis and an array of transferable skills derived from over two years’ industry experience in a results-driven Environment of the IT/BPO sector.
Experience
Business Customer Advisor Aug 2022 – Present
BARCLAYS BANK PLC., LIVERPOOL
Work Environment: Remote Client Support, Banking and Business finance, General Business Admin, Resolving complaints, Compliance, High confidentiality and GDPR.
Associate Software Engineer Apr 2018 – Aug 2019
HEXAWARE TECHNOLOGIES, INDIA
Project Environment: Java 1.8, Spring Boot, MySQL 7, Angular JS 4, GIT, Agile Methodology.
Junior Software Engineer Apr 2017 – Apr 2018
TILL AND AISLE TECHNOLOGY, INDIA
Project Environment: Java 8, MySQL 5.7, Spring Boot, Oracle 12c, AngularJS 1, Tomcat 8.0, Restful Webservices using spring MVC, JavaFX 2, SVN 1.8, Agile Methodology
Education
Master of Science in Management
UNIVERSITY OF SALFORD, UNITED KINGDOM
First Class with Merit
2020-2021Bachelor of Engineering in Computer Science
ULTRA COLLEGE OF ENGINEERING AND TECHNOLOGY, INDIA
Graded 7.3(CGPA) aggregate
2012-2016
