Sarah Amos

Highly experienced and dependable professional with extensive experience in customer-facing, supervisory, and high-responsibility roles. Demonstrates excellent communication skills, strong organisational ability, and a calm, professional approach when working under pressure. Proven ability to work effectively with people from all backgrounds while maintaining high standards of care, safety, and service. Seeking a full-time position where reliability, experience, and people skills can add value.

Civilian Detention Officer at South Wales Police (2004-03 – Present)

• Work closely with a wide range of individuals from all walks of life, including detainees, solicitors, medical staff, police officers, social services, and youth offending teams
• Responsible for the care, safety, and wellbeing of detainees while in police custody
• Carry out searching of female detainees in line with legal and procedural requirements
• Conduct fingerprinting and DNA collection accurately and confidentially
• Liaise with external agencies when required to ensure appropriate support and safeguarding
• Maintain accurate records and use computer systems daily
• Remain calm, professional, and fair in high-pressure and sensitive situations

Night Club Manager (1996 – 2003)

• Progressed from cloakroom assistant to manager, demonstrating strong work ethic and leadership ability
• Responsible for the day-to-day running of the venue
• Managed staff, rotas, and customer service
• Ensured health and safety procedures were followed
• Handled difficult situations professionally and responsibly

Shop Supervisor (1992 – 1996)

Retail NVQ Level 3

• Supervised day-to-day shop operations
• Provided customer service on a daily basis
• Responsible for cash handling and banking procedures
• Placed and managed stock orders
• Supported staff and ensured smooth running of the shop

GCSEs in Mathematics, English, History – Porth Comprehensive School

Retail NVQ Level 3