Sarah Rigby
Experienced and dependable administrative and operations support professional
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About
Experienced and dependable administrative and operations support professional with a strong background in customer service, logistics coordination, and office management. Previously worked in a fast-paced operational environment, managing customer enquiries, coordinating transport schedules, and supporting daily business operations. Known for being organised, calm under pressure, and able to manage multiple priorities while maintaining excellent customer service.
Currently seeking a permanent role where I can bring structure, reliability, and strong communication skills to support business operations and client satisfaction.
Experience
Administration support - Saastronauts - Italy
(2025-01 - 2026-01)
Provided hands-on administrative support to a growing SaaS business in Italy
- Emailing potential customers though linkedin and updating spreadsheets
Hire Desk Controller → Operations Manager - Nationwide Access Platforms - London
(1998-01 - 2006-12)
- Coordinated daily transport operations across London, ensuring efficient scheduling and service delivery
- Managed high volumes of customer enquiries via phone and face-to-face interaction
- Processed orders and organised logistics in a fast-paced, time-sensitive environment
- Resolved customer issues promptly, maintaining service standards and client satisfaction
- Handled multiple priorities simultaneously while maintaining accuracy and organisation
- Progressed within the role and contributed to team support and training
Administrative Support - Activity4Charity
(2012-01 - 2012-12)
- Maintained accurate records through data entry and database updates
- Managed customer email enquiries and provided timely responses
- Supported general administrative and organisational tasks
Exam Invigilator - Wexham Senior School
(2013-01 - 2013-12)
- Ensured the smooth and compliant running of examinations
- Maintained a calm and controlled environment for students
Administrative support - Vibroplant PLC
- Telephone handling
- Documentation
- Filing
- Office coordination
Administrative support - Glade Transport LTD
- Invoice preparation
- Telephone communication
- Basic bookkeeping
Education
CSEs - English, Maths, Humanities, Human Biology, Geography - Langley Wood Secondary School
Typing & Secretarial Training - Pitman's