Sharon Yates

I am a hardworking and committed individual with experience of working in the retail sector. I have excellent customer service skills and work well as part of team. I manage my time well and can use my own initiative to solve problems in a timely manner. I am empathetic and communicate well with others and have excellent attention to detail. I am now looking for my next opportunity in a retail role as I have the required skills and experience to be successful in this area.

Sales Assistant - Screwfix

(2015-12 - 2026-06)

• Serving customers including taking card and cash payments for goods.
• Collecting goods from warehouse for customer order.
• Checking quality of items and reporting any concerns.
• Answering customer queries and dealing with complaints/returns.
• Adhering to health and safety policies.

Sales Assistant - Iceland

(2008-12 - 2015-12)

• Restocking shelves whilst checking quality of goods.
• Stock rotation to ensure items sold within sell by dates.
• Dealing with customers in a professional manner.
• Working as part of a team to ensure the smooth running of the store.

Sales Assistant - Ponden Mill

(2006-02 - 2008-12)

• Serving customers including answering any queries.
• Restocking of goods to ensure displays remained tidy and appealing to customers.
• Working as part of a team.

Production Assistant / Quality Control - Hills Biscuits

(1993 - 2006)

• Packing of biscuits on production line
• Quality checking of goods and reporting any concerns.
• Packing items for deliver to customers.
• Maintaining a clean and tidy environment.

Various roles including hospitality and swimming teaching

Prior to this I worked in various roles including hospitality and swimming teaching.

GCSEs - Maths and English - Leigh Street School (1983)