Shehu Mikail
Inbound Sales Specialist | Consultative Selling | CRM & Pipeline Management
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About
Sales professional with 4+ years of experience managing high-volume inbound pipelines, conducting consultative sales conversations, and converting prospects into paying customers. Proven track record of exceeding conversion targets, closing 30–35 enrollments monthly, and maintaining disciplined CRM follow-up across remote sales environments. Strong in discovery, objection handling, relationship building, and turning warm leads into revenue.
Experience
Sales Manager at Brighterly (2026-04 – Present)
EdTech platform providing personalized online Math and English learning programs for K–12 students.
- Consistently exceeded the company's 25% conversion target, maintaining a 25%+ conversion rate while closing 30–35 parent enrollments monthly.
- Maintained 90% call quality through structured discovery, active listening, and consultative communication, contributing to consistent monthly close performance.
- Used Respond.io to manage prospect conversations and schedule follow-up calls, using personalized and empathetic communication to increase closing opportunities by 60%.
Inbound Sales & Enrollment Specialist at Astria Learning (2023-01 – 2025-07)
EdTech company providing cloud-based learning platforms for institutions worldwide
- Managed 85 high-intent inbound leads weekly, securing consistent paid enrollments through empathetic guidance and active objection handling.
- Designed and executed a structured CRM re-engagement workflow for stalled prospects, increasing enrollment completion by 15%.
- Maintained 95%+ CSAT by delivering clear, decisive guidance to candidates and their families during complex financial decision-making phases.
- Ensured 100% pipeline accuracy in HubSpot, eliminating lead leakage and accelerating the time-to-conversion through data-driven follow-ups.
Business Development Specialist at Nigerian University Pension Management Company (NUPEMCO) (2019-07 – 2023-01)
Manages retirement savings accounts for 37,000+ university employees in Nigeria
- Maintained 90%+ client retention for a portfolio of 37,000+ accounts by conducting proactive, high-trust financial reviews.
- Led consultative sales conversations for high-value accounts, translating complex financial data into confident client decisions.
- Protected recurring revenue by using CRM health-tracking to identify and resolve 87% of churn risks before escalation.
Education
Bachelor of Business Administration – Ibrahim Badamasi Babangida University