Sneha Xavier
Accomplished and energetic receptionist with solid history of achievement in customer service
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About
Accomplished and energetic receptionist, with a solid history of achievement in customer service. Motivated leader with strong organization and prioritisation abilities. Areas of expertise include customer satisfaction and Business growth. Service-oriented Business Development Executive with 3 years of experience in an energetic environment. Core competencies include tele-calling, mail drafting, and customer follow-ups. Handles tasks with accuracy and efficiency. Believes in good human values.
Experience
Night Supervisor - Admiral Acton - United Kingdom
(2022-07 - 2025-11)
- Supervising night operations ensuring compliance with company standards.
- Managing staff, overseeing security, and handling customer inquiries.
- Ensuring workplace safety and maintaining high service levels.
Warehouse Associate - PMP Recruitment at Amazon Warehouse - United Kingdom
(2021-11 - 2022-02)
- Worked in sortation handling parcels and ensuring timely dispatch.
- Maintained accuracy in sorting and ensured operational efficiency.
Receptionist - Ibis Budget Hotel - United Kingdom
(2021-09 - 2021-11)
- Welcomed guests in person and over the phone.
- Handled reservations using software.
- Managed check-ins and check-outs.
- Ensured cleanliness and smooth operations during breakfast hours.
Receptionist - Travizuu Cabs Pvt Ltd - Mumbai, India
(2017-08 - 2019-08)
- Welcomed visitors and managed inquiries via phone and email.
- Maintained employee and department directories.
- Assisted HR in staff wages and payroll reconciliations.
- Managed reception area, handled petty cash, and ensured security compliance.
Business Development Executive - UBM India Pvt Ltd - Mumbai, India
(2014-05 - 2017-07)
- Communicated with customers via calls and emails.
- Organized visitor passes for exhibitions and events.
- Space selling for stalls in exhibitions.
- Conducted reminder calls and guided visitors during events.
- Generated new leads to support company growth.
Education
Higher Secondary School Certificate - Map Khan School and Junior College (2003)
