Tara Clow

Motivated and adaptable professional with experience across recruitment, customer service, and public sector roles. Skilled at achieving results in fast-paced environments by combining strong organisational ability with effective communication and problem-solving. Proven record of exceeding targets, increasing efficiency, and building strong stakeholder relationships. Eager to contribute to a dynamic organisation with a focus on delivering high-quality outcomes

Call Handler | Greater Manchester police | Jun 2024 – Present

• Handled hundreds of public emergency calls weekly, demonstrating patience, empathy, and accuracy using clear communication under pressure
• Assessed and prioritised urgent cases, making fast decisions and gathering and processing precise information that ensured public safety.
• Coordinated responses with multiple teams, ensuring timely resolution of cases
• Adapting and maintain to ever evolving policies, procedures and systems

SDU – temporary worked in the department – helped with admin task (organising systems, audits, complaints and other duties)

Support Worker | Continuum support | Oct 2023 – May 2024

• Delivered individualised support plans, improving wellbeing and outcomes for children, collaborating with colleagues, families and schools
• Organised structured activities, supporting confidence-building and social development.
• Managed challenging behaviour, creating a safe and positive environment.

Recruitment Consultant | Aug 2023 – Oct 2023

• Independently ran 360 desks, coordinating end-end recruitment projects • Achieved 99% of KPIs in a high-pressure, target-driven environment.
• Secured the largest client in the specialist sector with 40% commission per placement, driving significant revenue growth.
• Increased candidate response rates by creating high-impact job adverts.
• Converted cold leads into long-term clients, delivering repeat business and sustainable revenue and lasting client relationships

Sales Assistant | Sports Direct | Aug 2022 – May 2023

• Boosted sales by providing expert product advice and personalising customer experience.
• Increased repeat customer loyalty by developing strong relationships through good customer service skills
• Ensured stock accuracy and delivery turnaround, improving operational efficiency.

Replenishment Staff | B&M | Feb 2022 – Aug 2022

• Acted as interim supervisor, leading the team through a transition period.
• Reorganised backstock management processes, contributing to a 10% increase in hourly revenue.
• Planned and executed store layout changes in line with company guidelines Sales Assistant | McCools | Aug 2021 – Feb 2022 • Delivered excellent customer service, maintaining a 95%+ satisfaction rate.
• Ensured accurate cash handling and till management.

Sales Assistant | H&M | Nov 2018 – Aug 2019

• Independently managed the women’s department, achieving sales targets consistently while assisting across men’s and children’s departments
• Reorganised store layout, improving accessibility and maximising sales potential.
• Delivered outstanding customer services, consistently receiving positive feedback on creating a friendly and welcoming environment

Edgehill University | Sep 2019 – Jul 2023 • BA – Criminology and Sociology – 2:1

• Study abroad: Amsterdam – completed report on differential culture and laws to the UK
• Greater Manchester Police – 90 hours work placement, Jul 2022

Trafford College | Sep 2016 – Jun 2018 • A-Levels – Psychology (C), Media Studies (C), Sociology (A) • Carol Nash Insurance – Admin Assistant - 2 week placement, June 2017

Wellington High School | Sep 2011 – May 2016 • 9 GCSEs A*-C including Mathematics, Science & English