The Nos

Performance-driven and technically adept Service Advisor and Operations Specialist with over a decade of cross-functional experience across automotive service networks, small business management, and frontend digital development. Proven track record of boosting workshop utilisation, accelerating revenue growth through data-driven upselling, and engineering custom digital tools to optimise client databases. Expert communicator skilled at translating complex technical requirements into transparent, value-led customer solutions.

Service Advisor at Prestige Motorworks (2024-11 – 2026-06)

• Capitalised on deep product knowledge and upselling techniques to systematically increase monthly automotive parts and service accessory sales.
• Mastered in-house scheduling configurations to clear team bottlenecks, maximising daily technician utilisation and improving overall customer delivery speed.
• Managed end-to-end invoice processing and engineered transparent, detailed cost estimates for complex technical repairs to capture structural pre-approval from clients.
• Coordinated directly across workshop bays, parts divisions, and precision valeting teams to sustain zero-delay service operations.

Managing Director at Greek Bazaar (2023-02 – 2024-11)

• Audited daily sales metrics and re-aligned operational expenses with core fiscal targets, maintaining strict bottom-line integrity.
• Cultivated a high-performance leadership team by directly mentoring senior staff and authorising high-priority resource allocations across departments.
• Personally developed and launched a responsive corporate web interface using modern frameworks, modernising user experience across all mobile and desktop devices.
• Directed backend server maintenance and secure database integrations to ensure smooth, uncompromised real-time consumer data flows.

Business Development Specialist at Self Employed (2011-03 – 2022-10)

Degree in Business Development – University of Greece (2004)