Usiwoghene Ekebor

ICT Support analyst and MSc Cyber Security graduate with hands-on experience in first-line technical support, service desk operations, and IT asset management across Windows and Linux environments. Skilled in Hybrid Active Directory, Microsoft 365 and Azure AD/Entra ID administration, with strong customer service and stakeholder liaison skills built in compliance-driven environments. Experienced in onboarding, offboarding, and moves/adds/changes (MAC), asset tagging, and maintaining audit-ready technical documentation within agreed service levels.

Holds

Google IT Support and Cybersecurity Professional Certificates and is actively pursuing CompTIA CySA+.

Security Officer at SecuriGroup Limited (2025-12 – Present)

• Carry out all activities in full compliance with Health, Safety and Environmental legislation, promoting a positive safety culture by identifying and reporting unsafe acts, conditions, and near misses.
• Detect and resolve access control issues and escalate unresolved incidents through defined procedures, aligned with incident and problem management workflows.
• Monitor live systems and respond to alerts in real time, maintaining accurate logs and documentation - equivalent to first-line helpdesk response delivered within agreed service levels.

Cyber Security Apprentice at Robert Gordon University (2024-06 – 2025-12)

• Diagnosed and resolved PC desktop and network issues across Windows and Linux environments, following structured troubleshooting and escalation procedures.
• Administered Active Directory user accounts (creation, password resets, group assignments, access reviews) and maintained audit-ready ICT documentation.
• Managed Elastic SIEM and Kibana across lab projects, producing professional reports for technical and non-technical audiences.

MSc in Cyber Security – Robert Gordon University (2025)

HND in Electrical/Electronic Engineering – Auchi Polytechnic (2015)