Vanessa Hallmann
Experienced hospitality worker with supervisory and customer service experience in busy pub environments
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About
Recently moved to Hastings. Experienced hospitality worker with supervisory and customer service experience in busy pub environments. Reliable, organised, and committed to delivering excellent customer service.
Experience
Bar Staff at Greene King (2026-07 – 2026-08)
- Preparing and serving cocktails, beer, coffee and soft drinks
- Waiting on tables in the restaurant area
- Making sure customers receive excellent service
- Cleaning duties
Festival Worker at Hellfest (2026-05 – 2026-06)
- Setting up catering areas for the volunteer camps
- Helping with food preparation
Bar Staff at Fuller's (2026-02 – 2026-05)
- Preparing and serving cocktails, craft beer and soft drinks
- Waiting on tables in the restaurant area
- Making sure customers receive excellent service
- Cleaning duties
Bar Staff at Young's Pubs (2025-05 – 2026-02)
- Preparing and serving cocktails, craft beer and soft drinks
- Waiting on tables in the restaurant area
- Making sure customers receive excellent service
- Cleaning duties
Supervisor at Emerald Pubs (2025-03 – 2025-05)
- Supervising and training staff
- Ensuring safety procedures are being followed
- Opening and closing venue and tills, cash handling
- Cellar management (cask and keg)
- Preparing and serving alcoholic beverages (focus on ale and whiskey)
- Making sure customers receive an excellent service
Supervisor at Fuller's (2023-06 – 2024-11)
- Supervising and training staff
- Induction of new starters
- Ensuring safety procedures are being followed
- Opening and closing venue and tills, cash handling
- Cellar management (cask and keg)
- Taking deliveries
- Preparing and serving cocktails, coffee, craft beer and soft drinks
- Preparing and handling food
- Waiting on tables in the restaurant area
- Making sure customers receive an excellent service
- Admin duties (Handling invoices, e-mails, orders, bookings, safe count, banking)
- Social media management (planning, creating and posting content)
- Certified emergency first aider
Duty Manager at Brewdog (2022-03 – 2023-06)
- Preparing and serving cocktails, craft beers, coffee and soft drinks
- Waiting on tables in the restaurant area
- Making sure customers receive excellent service
- Cleaning duties
Bar Staff at Brewdog (2021-04 – 2022-03)
- Preparing and serving cocktails, craft beers, coffee and soft drinks
- Waiting on tables in the restaurant area
- Making sure customers receive excellent service
- Cleaning duties
Education
Scholastic part of the entrance qualification for university of applied sciences in media- and design techniques in media and design techniques – Vocational school of technology (Berufliche Schule "Technik") (2014-09 – 2018-07)
GCSE – Regional School "Fritz Reuter" (2008-09 – 2014-07)
