James Afrifa

A results-driven and dedicated Facilities Management professional with over nine years of comprehensive experience overseeing the full lifecycle of facility operations, projects, and services. Expertise spans health and safety compliance, preventive maintenance, vendor and contract management, and financial oversight across diverse environments, including healthcare clinics, hospitals, educational hostels, and commercial facilities. A proven leader adept at supervising teams, implementing cost-effective solutions, and ensuring strict adherence to all regulatory standards.

Combines strategic project management skills with a strong technical aptitude in IT systems. Holds advanced qualifications in Business Administration, Logistics, and Construction Management. Licensed to operate critical vehicles, holding a valid Category D driver's license from the DVLA Ghana since 2012.

A proactive leader committed to operational excellence, demonstrated through a consistent record of professional achievement and dedicated voluntary leadership service within The Church of Jesus Christ of Latter-day Saints.

General Manager / Facility Head - SDG Clinic - Cape Coast, Ghana

(2025-04)

• Negotiate and manage contracts for facility services, including security, landscaping, cleaning, and technical maintenance.
• Ensure that the facilities are well-maintained, safe, and efficient.
• Manage maintenance and repair operations.
• Oversee the daily operations and maintenance of clinic facilities.
• Conduct regular inspections to identify potential hazards and initiate corrective measures.
• Ensured full compliance with healthcare regulations and successfully passed inspections.
• Drove revenue growth while reducing operational costs through effective resource and budget management
• Enhanced clinic operations, reducing patient waiting time and improving overall service efficiency.

Facility Supervisor (Part-time) - Osei Hostel - University of Cape Coast, Ghana

(2025-02)

• Oversee maintenance, repairs, and cleanliness of the hostel.
• Ensure the hostel is safe and secure for guests and staff.
• Manage budgets and finances to ensure financial sustainability.
• Supervise hostel staff, including training and performance evaluations.
• Monitor energy, water, and other utility usage for efficiency and sustainability.
• Reduced maintenance response time, leading to fewer complaint and improved tenant satisfaction.
• Ensured the hostel was clean, safe, and well-maintained at all times.
• Improved safety and security within the facility.

Head of Facilities - Doctors In Service - Cape Coast, Ghana

(2023-06 - 2025-03)

• Oversaw renovations, expansions, and facility improvement projects from planning to completion.
• Implemented and enforced safety and security protocols to protect employees, visitors, and assets.
• Provided regular reports on facility performance, incidents, and maintenance activities.
• Evaluated maintenance costs and recommended cost-effective solutions.
• Assisted with business relocation and vendor selection.
• Ensured facilities complied with safety regulations, building codes, and legal requirements.
• Managed hospital facilities to ensure a safe, clean, and efficient environment.
• Reduced Facility service costs by up to 15% through effective vendor negotiation and contract management.
• Delivered renovation and expansion project on time, improving facility capacity and functionality.
• Improved facility inspection ratings through enhanced cleaning protocols and staff supervision.

General Manager / Facility Supervisor - CapitalMed Wholesale Pharmacy - Cape Coast, Ghana

(2022-03 - 2023-05)

• Oversaw maintenance and repair operations.
• Planned and implemented maintenance schedules.
• Managed vendor contracts and relationships.
• Handled emergency responses and facility issues.
• Handled multiple emergencies efficiently with minimal disruption to business activities.
• Successfully managed vendor relationships, ensuring reliable and cost-effective services.

National Service Personnel - Development Planning Unit (Project Monitoring) - District Assembly - Central, Twifo Hemang Lower Denkyira

(2016-09 - 2017-08)

• Monitored ongoing development projects such as schools, roads and community facilities to ensure timely completion.
• Conducted site inspections and reported on project progress.
• Assisted in ensuring projects complied with government standards and specifications.
• Supported timely completion of development projects through effective monitoring.
• Improved reporting and decision-making with clear project updates.

Assistant Facilities Supervisor / Driver (Volunteer) - Cape Coast Ghana Mission - Cape Coast, Ghana

(2013-12 - 2020-06)

• Transported missionaries to various mission areas and apartments.
• Assisted with apartment supplies and logistics.
• Conducted repairs and maintenance of missionary apartments.
• Managed vendor contract and services support.
• Reported to the Mission facilities supervisor.
• Provided reliable transportation support, ensuring the timely and safe movement of personnel across mission locations.
• Supported logistics and supply coordination, improving efficiency in apartment setup and operation.

ICT Technician (Intern) - University of Cape Coast Hospital - Cape Coast, Ghana

(2014-05 - 2014-08)

• Installed, maintained, and repaired computer hardware and software.
• Supported networking and programming operations.
• Performed all the functions of an assistant computer technician.
• Organized seminars on data backup, recovery, and maintenance.
• Assisted in troubleshooting and resolving technical issues, reducing system downtime.
• Delivered user support and training, enhancing staff understanding of IT systems.

Kitchen Staff - Missionary Training Center - Tema, Ghana

(2011-01 - 2012-12)

• Assisted with inventory management and food supply storage.
• Supported the head chef in kitchen operations.
• Monitored inventory and ensured timely restocking.
• Maintained cleanliness and hygiene in work areas.
• Improved kitchen efficiency by supporting smooth daily operations and timely preparation.
• Reduced stocked shortages through effective inventory monitoring and timely restocking.

Master of Business Administration - Business Administration - State University of Sheffield (2025-01 - 2026-01)

Bachelor of Science - Information Technology - Ghana Technology University College (2011-01 - 2015-12)