Almira Natasha

Experienced client-facing professional with a background in luxury retail, premium hospitality, and personalized sales consultation. Skilled in building strong relationships with high-net-worth clients, managing client inquiries, and delivering exceptional end-to-end customer experiences with professionalism and discretion.

Former

First-Class Flight Attendant at Garuda Indonesia with extensive experience serving VIP clientele in high-pressure, multicultural environments. Currently working in luxury furniture sales, providing tailored lifestyle consultations and developing long-term client relationships. Well-presented, detail-oriented, and passionate about luxury service, sales, and delivering exceptional client journeys.

Sales Executive at CELLINI DESIGN CENTRE (2024-06 – 2026-01)

• Provide personalized consultations for premium furniture collections, tailoring recommendations based on clients' lifestyle preferences, space requirements, and aesthetic needs
• Manage end-to-end client interactions, from initial inquiries and showroom presentations to follow-ups and after-sales support
• Build and maintain strong relationships with high-end clientele, contributing to repeat business and long-term customer loyalty
• Coordinate with factory, logistics, and internal teams to ensure custom orders are accurately processed, delivered on schedule, and fulfilled according to client requirements
• Consistently achieve sales targets through consultative selling, product knowledge, and exceptional customer service
• Deliver a premium showroom experience while maintaining professional presentation and brand standards

Freelance Fashion Designer at Self-Employed (2022-01 – 2024-12)

• Designed and curated bespoke fashion pieces for private clients, focusing on personalized service and attention to detail
• Conducted one-on-one consultations to understand client preferences, lifestyle, and styling needs
• Managed client communications, scheduling, fittings, and project coordination to ensure a seamless customer experience
• Built strong relationships with clients through professionalism, creativity, and tailored service
• Handled business operations including sales, marketing, and customer relationship management for a luxury-oriented clientele

Senior Flight Attendant at PT. GARUDA INDONESIA (PERSERO) Tbk (2010-11 – 2022-04)

• Delivered personalized first-class service to VIP and high-profile passengers while maintaining the highest standards of hospitality and professionalism
• Managed customer experience in fast-paced and high-pressure environments, handling special requests, problem-solving, and conflict resolution with composure and discretion
• Built strong communication and interpersonal skills through daily interaction with multicultural passengers and international teams
• Maintained exceptional grooming, presentation, and service standards as a representative of the airline's premium brand image
• Collaborated closely with cabin crew and cross-functional teams to ensure smooth onboard operations and seamless guest experiences
• Recognized for strong service mindset, adaptability, and ability to create a welcoming and premium travel experience for passengers

– SAHID ISLAMIC BOARDING SCHOOL