Firdaus Ayus

Operational Manager - Rumah Pindang Bu Henny - Palembang

(2023-05)

Operational Manager - PT. SINGGANG SAKTI UTAMA - Lubuklinggau

(2018-01 - 2023-05)

Manage and maintain all year or seasonal lodging facilities.
Observe and monitor workers performance to make sure that company rules and procedures are being followed.
Confer and cooperate with other department managers to coordinate hotel activities.
Analyze financial information on computer and create report for owner.
Identify staffs actions and evaluate whether it meets hotel standard.
Update what they know about community and help customers understand what they can do in the area.
Schedule work activities and communicate duties and hours to staff. Coach staff on how to do the job and motivate them to finish projects.
Perform general physical activities and administrative tasks when delivering mail or answering phones.
Assign duties to workers and schedule shifts.

General Manager - Citra Hotel - Muara Enim

(2017-05 - 2018-01)

General Manager - Hakmaz Taba Hotel - Lubuk Linggau

(2012-05 - 2017-03)

Food & Beverage Manager - Grand Duta Hotel - Palembang

(2011-02 - 2012-05)

A member of the pre opening team.

Assist the GM in the Pre opening task, Handling all aspect FB Dept Program and project Develop S.O.P.
Responsible for supervising and coordinating the activities of personal engaged in providing courteous and efficient service to guest at Coffee Shop, Room Service and Banquet.
To conduct the monthly training for service staff.
Handling Guest complaint, concern and needs.

Banquet Manager - Sahid Rasinta Hotel - Batam

(2001-05 - 2004-12)

Assist the FBM in the Handling all aspect FB Dept Program and project Develop S.O.P.
Responsible for supervising and coordinating the activities of personal engaged in providing courteous and efficient service to guest at Coffee Shop, Room Service and Banquet.
To conduct daily briefing and training for subordinates.
Handling Guest complaint, concern and needs.

FB Supervisor - Tepian Ratu Hotel & Resort - Jambi

(1999-10 - 2001-01)

Bar Captai - Tropical Reptilia Resto - Batam

(1999-03 - 1999-10)

A member of the pre opening team.

To ensure that bar operation are follow the Standard Operation Procedure.
To delegate duties and responsibilities to the subordinates for achieving maximum productivity.
Posseing through knowledge of menu and beverage.
To perform duties as assigned by superior.

FB Senior Cashier - Novotel - Jambi

(1996-08 - 1999-01)

A member of the pre opening team.

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