Ajay Kumar
Retail Store Management professional
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About
Dedicated Retail Store Management professional with more than 7 years of experience in retail operations, team leadership, customer service, inventory management, visual merchandising, cashier operations, and sales performance. Proven ability to manage store operations efficiently, lead teams, achieve business targets, and deliver excellent customer satisfaction.
Experience
ASM - Flipkart Minutes
Managing daily store operations and team performance. Monitoring KPIs and operational target. Ensuring inventory accuracy and customer satisfaction.
- Sign/Mark attendance before leaving the store and ensure proper checking by SG for all staff
Store Manager - Apna Mart
(2024-12 - 2026-06)
Managed complete store operations. Supervised staff, inventory, sales, and customer service.
Store Manager - Me & Moms
(2024-03 - 2024-08)
Managed daily retail operations. Led store staff and maintained inventory. Achieved sales and customer satisfaction targets.
Team Leader - Zudio (Tata Trent)
(2021-11 - 2023-10)
Managed cashier operations and team performance. Ensured smooth store functioning and customer service.
Cashier & Visual Merchandiser - Reliance Trends
(2019-12 - 2021-10)
Managed billing operations and visual merchandising. Maintained store presentation and customer experience.
CSA - V-Mart
(2017-09 - 2019-10)
Supervised team members and daily retail operations.
Education
B.A. - APPRING
Intermediate - Kolhan University (2018)
Matriculation - JAC (2015)
