Ajay Sharma

Results-driven Center Manager with a proven track record in operational management and training development. Expertise in customer relationship management and performance evaluation, contributing to enhanced student engagement and satisfaction.

Center Manager - NIIT FOUNDATION - Ghaziabad, India

(2025-07 - 2026-03)

• Oversaw daily operations of training center for community skill development.
• Coordinated schedules and activities to maximize student enrollment and engagement.
• Developed training materials that supported educational programs and workshops.
• Facilitated communication among students, instructors, and stakeholders to ensure smooth operations.
• Trained new staff on operational procedures and customer service standards.
• Resolved student inquiries and concerns to improve satisfaction levels.

Centre Manager - JITM SKILLS PVT. LTD. - Delhi, India

(2021-10 - 2025-06)

• Handle Administration Department as well as Centre operation task.
• Raise purchase order & work order to accounts department Handle centre cash and submit monthly bills to Accounts.
• Counselling the students for choosing better course an guide them for their livelihood career.
• Responsible for organizing Center Activities and functions into the center.

Placement Manager - JITM SKILLS PVT. LTD. - Delhi, India

(2019-07 - 2021-09)

• Industry Tie- ups.
• Build relationships with companies across sectors.
• Placement planning.
• Create placement strategies based on the training programs Offered ensuring candidates are job ready and aligned with employer requirements.
• Candidate Preparation.
• Mock interview
• Resume - Building sessions
• Soft skills Training
• Campus drives & Job fairs.
• Conduct placement drives
• Walk- in interviews and job fairs, sometimes under schemes Like Pradhan mantri Kaushal Vikash Yojana.
• Tracking & Reporting

Zonal Master Trainer - Biosense Technologies - Rajasthan, India

(2016-02 - 2017-03)

• Mentored junior trainers to improve instructional techniques and delivery.
• Evaluated training effectiveness through feedback and assessments.
• Collaborated with management to identify training needs across departments.

Graphic Designer - YASHWIN MEDIA AND IT HUB - Allahabad, India

(2015 - 2016)

• Developed creative design for print materials, brochures, banners and signs.
• Created digital image files to use in digital and traditional printing methods.
• Met with customers to present mock ups and collect information for adjustments.
• Completed final touches for projects such as images sizes and font selection.

Computer Data Entry Operator - BHIM PROFESSIONAL ACADEMY - Rajasthan, India

(2013 - 2015)

• Executed data entry tasks with precision, ensuring high accuracy and efficiency.
• Verified data files to maintain integrity of organizational records.
• Scanned and archived essential documents in database for easy access.
• Identified and reported data entry errors to relevant departments for resolution.

Master of Computer Applications - Computer Applications - Rajasthan Technical University (2014 - 2017)

Bachelor of Computer Applications - Computer Applications - Maharshi Dayanand Saraswathi University (2010 - 2013)

RS-CIT - Vardhman Mahaveer Open University (2013 - 2013)

Tally ERP-9 - BHIM PROFESSIONAL ACADEMY