Amarendra Pradhan
Senior Customer Service Executive with 16+ years of insurance operations experience
About
Enthusiastic learner, who quickly grasps concepts and skills. Customer – focused performer who is committed to quality in every task-from personal interaction with coworkers and users to high level of service provided to company /customer.
Experience
Senior Customer Service Executive-Branch Operation - Bajaj Allianz Life Insurance Co. Ltd
(2024-09)
- New Business Issuance
- Renewal Collection
- Rider addition, Trad Loan, TOP UP addition
- S2S Lead generation for procurement of New Business
- Policy Servicing
- Claim Settlement
- Administration
Data Entry Operator - Indian Railways (OHE/TRD)
(2023-10 - 2024-09)
- TDMS updation
- Updation of stocks in the register and in UDM(Online) of the store
- Preparation of Daily progress reports, Monthly reports
- Updation of Staff's attendance register, Leave records
- Vendor Management
Senior Associate – Operations - SBI Life Insurance Co. Ltd
(2008-09 - 2022-08)
- Scrutiny of proposals
- SUC, Inward, Outward
- Cashiering and Approval and Policy Issuance, Banking
- Administration and assisting sales personnel
- Underwriting of proposals
- Policy servicing
- Renewal collection
- Claim Settlement
- Processing vender bills and coordinates with regional office for payment settlement in time
Education
MBA - Management - Biju Pattanaik Institute of Management and Technology (BPUT) (2008)
M.Sc - Physics - Gangadhar Meher (Autonomous College) (2005)
Graduation - Physics Honours - Talcher College (2003)
+2 Science - Science - Talcher College (2000)
HSE - Science - Kukudula High School (1998)
