Aryaa Mazumder

Results-driven HR Operations and Talent Acquisition professional with 5+ years of experience across global, matrixed organizations. Proven track record in full-cycle recruitment, staffing, and workforce data administration across multi-geography environments (India, UK, US, Poland, Canada), delivering 200+ hires at 95% SLA compliance. Skilled in stakeholder and client management, team development, and employee lifecycle administration, with strong command of HR systems including SAP SuccessFactors, Workday, ServiceNow, Oracle Fusion HCM, Phenom, GetTalent, and Whooze.

Recognized for maintaining 99% data integrity across 5,000+ employee records, tracking SLA/OLA/KPI metrics, and driving process improvement while ensuring compliance and audit readiness.

Strong

Excel, communication, customer service, and problem-solving skills, with an adaptable approach to changing priorities.

Human Resources Operations and Talent Partner at Capgemini (2022-03 – Present)

• Delivered 200+ strategic hires across IT and non-IT functions spanning India, UK, US, Poland, and Canada, achieving 95% SLA compliance
• Owned end-to-end recruitment lifecycle — sourcing, vetting, screening, interviewing, salary negotiation, and onboarding — for diverse technical and business roles
• Administered and maintained SAP SuccessFactors, Oracle Fusion HCM, Workday, and ServiceNow, sustaining 99% data integrity across 5,000+ employee records; tracked performance against SLA/OLA metrics, escalating and resolving issues to keep service levels on target
• Liaised with Business Transformation and Delivery Excellence teams on process improvement, and coordinated Business Continuity and Disaster Recovery plan testing with BCM and IT stakeholders
• Partnered with international stakeholders and UK clients to align staffing demand and delivery timelines; supported HR Business Partners on performance cycles, appraisals, and workforce planning; led employee engagement initiatives and policy rollouts ensuring full legal compliance

Human Resources Manager at WORDS LEAD (2021-10 – 2022-03)

• Designed and executed full-cycle recruitment strategies — sourcing, vetting, inclusive job design, campus hiring, and offer negotiation
• Leveraged HR systems and analytics (SAP, Workday, Power BI) to track attrition, hiring trends, and engagement metrics; developed HR policies aligned with labor law and data protection standards, conducting regular compliance audits
• Facilitated performance appraisal cycles, defined KPIs, and identified high-potential employees; led DEI and change management initiatives during organizational transitions
• Supported training and onboarding of new hires, embedding clear performance metrics into review processes

Human Resources Manager at Pool Cafe Club and Hospitality Pvt Ltd (2020-10 – 2021-10)

• Processed and administered HR transactions across talent development, workforce data administration, and case management systems; maintained process documentation with vendors and stakeholders
• Resolved employee queries and escalations using strong communication and customer service skills; organized cross-functional knowledge-sharing sessions

Professional Certificate Programme in HR Analytics and Management – Indian Institute of Management, Kozhikode (2022)

Master of Arts in English Language and Literature – Amity University (2018 – 2020)