Bibek Biswal

Quality Assurance professional with 5+ years of experience in the food industry, specializing in food safety systems, microbiology, regulatory compliance, and QA audits. Proven expertise in FSSC 22000, ISO 22000, BRC, USFDA, GMP, HACCP, and CAPA implementation. IRCA & CQI accredited FSSC 22000 v6 Lead Auditor (DNV) with strong exposure to internal, supplier audit. Adept at driving continuous improvement, audit readiness, and compliance in manufacturing environments.

Quality Executive - Food Service India Pvt. Ltd. (FSIPL)

(2026-03)

• Conduct Internal GMP and Glass Monitoring Audits to ensure compliance with regulatory requirements and company quality standards
• Plan, schedule, and execute GMP audits across departments
• Identify gaps, prepare audit reports, and follow up on CAPA implementation
• Ensure adherence to GMP guidelines as per regulatory authorities
• Managed third-party (3P) warehouse packing operations at JW Warehouse
• Supervised order picking, packing, labeling, and shipment preparation
• Ensured accurate inventory handling and stock reconciliation
• Coordinated with logistics teams for timely dispatch and delivery
• Maintained packing quality standards and minimized errors/damages
• Monitored daily productivity and maintained operational reports
• Conduct inspection of residential, commercial, and industrial premises to identify pest infestations
• Determine appropriate treatment methods based on pest type and infestation level
• Perform pest control treatments including spraying, baiting, trapping, fumigation, and fogging
• Handle and apply pesticides and chemicals safely as per safety guidelines and company standards
• Maintain proper records of services provided, chemicals used, and customer reports
• Ensure compliance with government regulations and safety standards
• Maintain equipment, tools, and protective gear in good working condition
• Coordinate with operations team for scheduling and service planning
• Prepare, update, and maintain pest control documentation such as inspection reports, treatment records, pesticide usage logs, safety data sheets (SDS), and compliance documents
• Ensure all records meet local regulatory requirements and company SOP
• Coordinate with service teams to collect field data and maintain organized documentation for audits and quality checks
• Monitor documentation accuracy and maintain proper filing (physical and digital records)
• Respond to customer complaints via phone, email, and in-person communication
• Analyse complaint patterns to improve service quality
• Coordinate with internal departments to resolve customer issues
• Ensure compliance with company policies while addressing customer concerns
• Prepare reports on customer complaints and resolution status
• Perform Pre-Delivery Inspection (PDI) for all products to ensure quality standards and customer specifications are met before dispatch
• Verify product functionality, appearance, documentation, and compliance with company standards
• Maintain inspection records and report any defects or non-conformities
• Conduct Food Safety & Hygiene Training with knowledge of HACCP principles, safe food handling, sanitation procedures, and regulatory compliance
• Count the Man-Hours per month and timely check the training assessment and evaluation
• Oversee day-to-day operations of the sample room
• Maintain systematic storage and proper labeling of all samples
• Ensure accurate inventory management through ERP/manual tracking systems
• Monitor stock levels and coordinate replenishment as required
• Conduct periodic stock audits and reconcile inventory discrepancies
• Ensure compliance with company standards for sample handling and record maintenance
• Conduct fumigation of export containers before loading finished goods
• Ensure fumigation is performed using approved chemicals and methods according to export requirements
• Verify that containers are clean, dry, and pest-free before product loading
• Inspect containers for cleanliness, structural integrity, odor, moisture, and contamination
• Check for any pest infestation or foreign materials before fumigation and loading
• Ensure containers meet export hygiene and safety standard
• Ensure fumigation procedures comply with international shipping and quarantine regulations
• Follow guidelines required by importing countries for pest control and container hygiene
• Coordinate with authorized fumigation service providers if required
• Maintain Export Container Fumigation Records and Certificates
• Document date, container number, fumigation chemicals used, treatment duration, and responsible personnel
• Ensure proper documentation for customs clearance and export audits
• Coordinate with warehouse, logistics, and export departments for fumigation scheduling
• Ensure fumigation is completed before container loading and dispatch
• Support inspection by export authorities or third-party auditor

Quality Assurance Associate (Food Safety & Microbiology) - Pravin Masalewale (SUHANA) - Pune

(2024-06 - 2026-02)

• Managed FSSC 22000 v6 documentation and system compliance, supporting successful unannounced audits
• Conducted internal audits, GMP/GHP audits, and hygiene inspections across production and packing areas
• Implemented aflatoxin testing and control programs, reducing turnaround time by 30%
• Performed root cause analysis and CAPA for deviations, customer complaints, and audit observations
• Monitored monthly pest control program across warehouse and production zones with zero critical findings
• Prepared, reviewed, and updated SOPs, formats, and records aligned with regulatory and customer requirements

Quality Officer - TAJ Frozen Foods India Ltd / Arctic Agro Foods Pvt. Ltd.

(2023-10 - 2024-05)

• Investigated customer complaints and implemented structured CAPA, reducing repeat issues by 40%
• Developed inspection plans, sampling protocols, and risk-based quality controls
• Conducted GMP/GHP trainings and hygiene awareness programs for shop-floor staff
• Led internal audit programs with trend analysis and continuous improvement planning

Trainee – Quality Assurance (Microbiology) - Tasty Bite Eatables Ltd - Pune

(2021-01 - 2023-09)

• Performed chemical and microbiological testing of water, raw materials, and finished products
• Environmental monitoring and allergen management programs
• Conducted equipment calibration, CIP/COP cleaning validation, and sanitation verification
• Supported internal audits, documentation control

M.Sc. - Microbiology - Savitribai Phule Pune University (2022)

B.Sc. - Microbiology - Savitribai Phule Pune University (2018)

MSCIT Certification - Maharashtra State Board, Mumbai