Chanda Kumari
Customer service
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About
I have several years of work experience in different roles and organizations. Currently, I am working as a Relationship Manager at NoBroker Technologies Solutions Private Limited in the Packers and Movers department. My responsibilities include ensuring smooth onboarding and transition for customers during relocation services.
I explain the relocation process, policies, and chosen services to customers, resolving any issues that arise and providing on-the-spot solutions. I also maintain communication with service partners, customers, and stakeholders until the job is completed. Additionally, I collect feedback to analyze and improve our services.
I possess computer proficiency in MS Office and SAP. Outside of work, my hobbies include traveling, cooking, listening to music, and playing badminton.
Experience
- Responsibilities: Interacting with customers to ensure smooth onboarding and transition during relocation services. Explaining the step-by-step details of the relocation process, including policies and services. Resolving issues and providing solutions throughout the service duration. Following up with service partners, customers, and stakeholders. Collecting feedback for service analysis and improvement.
Education
I have done my pgdm in marketing with finance from IIMS pune IN 2022.
