Dayana M

Detail-oriented AML and Financial Crime professional with 4+ years of progressive experience at HSBC, advancing from Analyst to Financial Crime Investigator. Expertise spans transaction monitoring, KYC, CDD, EDD, SAR/STR drafting and filing, and cross-border compliance across multiple jurisdictions. Proven ability to manage complex investigations independently while maintaining regulatory compliance, SLA adherence, and quality standards.

Committed to delivering accurate, results-driven compliance outcomes.

Financial Crime Investigator at HSBC (2025-01 – Present)

• Conducted end-to-end financial crime investigations aligned with regulatory and internal compliance requirements.
• Reviewed alerts from transaction monitoring systems including DRA cases and investigated Unusual Activity Reports (UARs) from internal teams and triage.
• Escalated suspicious cases (SAR/STR) in accordance with internal policies and regulatory requirements.
• Managed name screening true matches and escalations from Fraud Operations.
• Analyzed customer account activity and documentation to identify suspicious behavior patterns.
• Prepared investigation reports, case closure summaries, and recommended SAR/STR drafting and filing, KYC refresh, escalation, or customer exit.

KYC and Information Exchange (IE) Analyst at HSBC (2024-01 – 2025-12)

• Managed regulatory and compliance requests, ensuring accurate, confidential, and timely responses.
• Conducted cross-border information exchange for France and the United States, supporting global compliance initiatives.
• Provided KYC support for stakeholders in the UK and UAE, ensuring compliance with internal and regulatory standards.
• Responded to regulatory and law-enforcement inquiries in strict adherence to HSBC policies.
• Maintained documentation, audit trails, and records to support compliance reviews and reporting.

Transaction Monitoring Analyst → Senior Associate at HSBC (2022-01 – 2024-12)

• Monitored customer transactions and reviewed alerts to detect suspicious activity in line with AML regulations and HSBC policies.
• Conducted CDD and risk assessment investigations; analyzed transaction patterns to identify financial crime risks.
• Performed sanctions screening per OFAC/FATF guidelines; investigated cross-border and correspondent banking transactions.
• Maintained accurate case records, documentation, and audit trails within SLA timelines.
• Contributed to process improvements and provided guidance to junior team members.

M.Com in Accounts – Bangalore City University – BMS College for Women (2020-01 – 2022-12)

B.Com in Accounting & Taxation – Bangalore University – Sri Krishna Degree College (2017-01 – 2020-12)

PUC in Commerce – Sri Krishna PU College (2015-01 – 2017-12)