Dheepa Rajendran

Strategic HR leader with 10+ years of experience in HR Shared Services, HR Operations and Hire-to-Retire (H2R) across GCC and APAC countries translating business goals into executable HR strategies through workforce planning, organizational design and change management. Delivered 98%+ SLA compliance across full employee lifecycle, mentored HR operations teams and managed expatriate mobility across Dubai, Saudi Arabia, Qatar, Japan and Singapore.

Spearheaded

Power BI-driven MIS automation reducing reporting effort by 95%, enabling real-time executive workforce intelligence. Proficient in HRIS platforms, Power BI, Tableau and Advanced Excel combining HR operational command with advanced people analytics to convert headcount strategies into measurable hiring, retention and compliance outcomes.

Senior HR & Analytics Lead - JSE Engineering Pvt Ltd - Chennai

(2024-08 - 2026-03)

• Closed 35 critical roles within a 9-hour SLA - coordinated 65+ interviews in a single day across 10 hiring managers for 40+ clients across GCC & APAC, achieving 100% on-time delivery through streamlined execution and rapid decision-making.
• Spearheaded end-to-end campus hiring programme, successfully onboarding 200+ fresh talent across engineering and business disciplines managed university partnerships, drive coordination, offer rollouts and pre-joining engagement to achieve high offer-to-joining conversion.
• Delivered 15–20% cost optimisation through strategic workforce capacity planning, resource allocation and budgeting aligned to dynamic client demand forecasts across multi-country operations.
• Managed end-to-end HR shared services for 1,000+ employees across 40+ clients overseeing full employee lifecycle: onboarding, confirmations, transfers, promotions, exits and F&F settlement within defined SLA frameworks.
• Served as senior escalation SPOC for client performance and resource management issues, achieving 95% resolution rate and strengthening long-term client retention and satisfaction.
• Designed and maintained a Skill Matrix framework to track, assess and map employee competencies across roles enabling data-driven performance differentiation, training needs identification and succession planning for a 1,000+ employee base.
• Managed end-to-end expatriate lifecycle for employees deployed across Dubai, Saudi Arabia, Japan and Qatar overseeing visa coordination, work permit processing, relocation support, cross-border compliance and in-country onboarding.
• Administered payroll inputs and timesheet governance for 900+ white-collar employees across 40+ clients validated attendance data, coordinated overtime calculations and processed Full & Final settlements within contractual timelines, maintaining zero payroll discrepancies.
• Resolved 80% of employee master data discrepancies through an HRIS governance initiative implemented weekly data integrity checks, reducing payroll and compliance escalations significantly.
• Built 25 executive HR dashboards for attrition, headcount, hiring funnel, transfers and productivity using Power BI and Tableau, reducing HRBP reporting preparation time by 95% and enabling ready-to-present workforce insights.
• Delivered data-backed workforce planning reports, headcount forecasting and compensation analytics in partnership with senior leadership to support strategic business decisions.
• Managed end-to-end performance management cycle - goal setting, performance reviews, calibration and differentiation - supported by Skill Matrix assessments across 1,000+ employee base.
• Developed and implemented HR policies and SOPs and managed employee relations, grievance resolution and engagement initiatives to maintain a compliant and high-performance work environment.
• Conducted regular data quality audits and master data governance reviews, proactively identifying and resolving discrepancies before escalation to payroll or compliance teams.

Assistant HR Manager - ASV Consultant Management - Chennai

(2021-02 - 2024-07)

• Led a team of 6 recruitment specialists - assigned mandates, monitored daily hiring targets, coached team members on sourcing strategies and ensured 100% SLA adherence across high-volume talent acquisition of 100+ roles per month spanning B2C and C2C hiring models across multiple clients.
• Spearheaded GCC manpower deployment across Healthcare, Oil & Gas, IT and Engineering sectors managed end-to-end expatriate lifecycle including visa processing, immigration compliance, work permit documentation and international relocation coordination for deployments across Dubai, Saudi Arabia, Qatar and Singapore.
• Recruited 100+ specialist healthcare resources including Head Nurses for a Singapore hospital client led mass direct client interview panels and delivered full cross-border resource deployment within agreed timelines through structured expatriate management and international onboarding.
• Drove end-to-end talent acquisition across B2C and C2C hiring models - utilised ATS, LinkedIn and Naukri for sourcing, pipeline tracking and bulk hiring management while coordinating vendor and contractor networks for niche and volume mandates, maintaining 100% SLA adherence.
• Developed and implemented HR policies and SOPs and conducted performance appraisal cycles, managed employee relations, grievance resolution and engagement initiatives to maintain a compliant, high-performance work environment.
• Handled payroll inputs, statutory compliance submissions and compensation structuring aligned with client budgets and regulatory requirements maintained 100% accuracy across all payroll, compliance and audit deliverables.

HR Executive – Operations & Talent Acquisition - Checktronix India Private Limited - Chennai

(2018-02 - 2021-01)

• Managed end-to-end employee lifecycle transactions - onboarding, confirmations, transfers, promotions and exit processing in a structured, SLA-driven HR operations environment with complete documentation and audit readiness for 500+ employees.
• Executed mass data uploads and bulk transactions (new hires, transfers, promotions, exits) ensuring zero-error processing and complete documentation at each step.
• Handled full-cycle talent acquisition for IT and non-IT roles - sourcing, screening, interview coordination, offer management and onboarding; maintained HRIS records and employee master data with high accuracy and zero discrepancies.
• Supported employee engagement, performance management, training coordination, induction programs, and resolution of employee queries.
• Collaborated with stakeholders and cross-functional teams to ensure smooth HR operations, process compliance, and effective employee support services.

HR Executive - Cosmosoft Technologies - Chennai

(2015-07 - 2018-01)

• Managed end-to-end recruitment (sourcing through offer) and coordinated onboarding/induction programmes for technical and non-technical roles, filling 15–20 positions per month.
• Managed end-to-end HR operations including recruitment, onboarding, employee lifecycle management, payroll coordination, attendance, leave administration and exit formalities.
• Maintained employee records and HR databases with accuracy and compliance and supported performance appraisal cycles and engagement activities for 200+ employees.

MBA - Human Resource Management - University of Madras (2014)

B.E. - Computer Science Engineering - Panimalar Institute of Technology (2012)