Dinesh Sha .K

Results-driven professional with 2.7+ years of experience in E-commerce operations and product data management. Proven track record in product catalog management, data annotation, content quality review, and enhancing online customer experience. Adept at cross-functional collaboration and delivering measurable improvements in product discoverability and data accuracy.

Senior Process Executive - Cognizant Technology Solutions

(2023-10)

• Perform product data annotation to ensure accurate categorization and tagging across the E-commerce platform.
• Manage and optimize product listings, ensuring high-quality titles, descriptions, and attributes.
• Conduct quality checks on product data to maintain consistency and compliance with platform standards.
• Improve product discoverability through proper keyword tagging and metadata enhancement.
• Analyze and correct catalog issues such as missing attributes, incorrect classifications, and duplicate listings.
• Support search optimization efforts to enhance customer browsing and buying experience.
• Collaborate with QA teams to maintain high accuracy and quality benchmarks.
• Monitor product content performance and suggest improvements for better engagement and conversions.
• Managed Item Attribute Extraction for product setup and enrichment, collaborating with stakeholders on system strategies.
• Prepared accurate product information meeting customer and business needs; created, reviewed, and refined data.
• Developed internal tools for data cataloging and self-service analytics.

Bachelor of Commerce - Commerce - A.M. Jain College, Madras University (2023)

Higher Secondary Certificate - SSKV Boys Higher Secondary School (2020)