Human Resource Freelancer (Talent Acquisition) at Self-Employed (2026-05 – Present)
- Partner with clients to understand hiring needs, organizational culture, and role requirements, delivering tailored talent acquisition strategies across functions.
- Design and post compelling job descriptions; source active and passive candidates via LinkedIn, Naukri, Indeed, professional networks, and referrals.
- Conduct thorough resume reviews, phone screens, and video interviews to evaluate candidate skills, culture fit, and compensation alignment before client submission.
- Schedule and coordinate all interview stages between candidates and hiring teams, ensuring seamless communication and a positive candidate experience throughout.
- Facilitate job offer negotiations, manage candidate feedback, and guide candidates through onboarding from offer acceptance to day one.
- Maintain accurate candidate records and manage ATS pipelines, ensuring data integrity, compliance, and timely reporting to clients.
Assistant Operations Manager at Zon Collabhub Private Limited (2025-09 – 2026-04)
- Provided high-level administrative and operational support to CEO and all HODs, managing end-to-end scheduling, correspondence, and senior leadership communications.
- Managed executive calendars and coordinated all internal/external meetings, conferences, and events — handling logistics, vendor coordination, and post-event reconciliation.
- Prepared and presented 5–15 weekly reports, MOMs, and monthly MIS dashboards to senior management, improving operational visibility and enabling data-driven decisions.
- Screened and managed email, call, and communication workflows on behalf of management, ensuring timely routing and zero-miss follow-ups across departments.
- Managed vendor scorecards and SLA adherence, achieving 95% compliance; standardized ticket prioritization processes, reducing issue-resolution time by 20%.
- Maintained systematic filing and document management for inventory audits, procurement records, and compliance documentation, cutting stock-outs by 30%.
- Handled confidential member documentation, onboarding/offboarding records, and financial information with 100% policy compliance and strict discretion.
- Coordinated cross-departmental billing reconciliations and collections follow-ups with Finance, achieving accurate chargebacks and timely revenue recovery.
Office Professional (Contract Basis) at Dow Chemical International Pvt. Ltd. (2025-01 – 2025-08)
- Served as the primary point of contact for clients and stakeholders across multiple departments, ensuring prompt and professional communication.
- Managed senior leadership schedules, coordinated cross-departmental meetings and maintained executive calendars across multiple systems.
- Created Purchase Orders and managed the end-to-end invoice payment flow for departments, ensuring compliance and timely processing.
- Supported new hire onboarding with documentation, induction coordination, and workspace setup.
- Managed office budgets and expense tracking, ensuring expenditure aligned with business priorities.
- Handled office supply procurement, maintained equipment functionality, and supported office relocation and restructuring projects.
Career break as a Homemaker at Personal/Family (2024-03 – 2024-12)
- My parents are not well, so I need to relocate to Kolkata to take care of them.
Administrative Executive at Freudenberg Gala Household Products Pvt. Ltd. (2022-10 – 2024-02)
- Delivered high-level administrative support across office operations, serving as the primary coordination point for senior leadership schedules, travel, and correspondence.
- Managed executive calendars, meeting logistics, and domestic and international travel arrangements including bookings, visa processing, quotes, and full documentation.
- Screened executive calls and communications; prepared professional reports and correspondence, handling all confidential information with discretion.
- Coordinated cross-functional invoice approvals and outstanding payment resolutions, maintaining systematic financial records and documentation.
- Maintained systematic records for procurement, petty cash, and vendor contracts; negotiated vendor rates to consistently control expenses within approved budgets.
- Coordinated AMC/PPM repair schedules and tracked maintenance records, reducing equipment downtime through proactive scheduling and documentation.
- Prepared budget estimates, monitored operational expenses, and implemented cost-saving measures; trained housekeeping and security staff on SOPs to improve service delivery.
Front Office Executive cum Admin (Contract Basis) at L'Oréal India Private Limited (2021-12 – 2022-10)
- Managed front desk operations for a global FMCG brand, serving as the first point of contact for senior management communications and high-quality visitor experience.
- Coordinated AMC vendors and maintained PPM trackers; validated invoices against POs and quotations before routing confidential financial approvals to Finance.
- Prepared daily reports and MOMs for the Facility Manager and clients; managed email workflows and maintained systematic records for HSE compliance and ETP/chemical waste reporting.
- Monitored PPE issuance, attendance records, and conducted daily site inspections with supervisors to maintain security and housekeeping standards.
- Supported facility staff training programs and coordinated canteen operations, ensuring smooth day-to-day regulatory compliance.
Front Desk Receptionist at Property Solutions India — Crompton Greaves Consumer Electricals Pvt. Ltd. (2019-10 – 2021-11)
- Managed reception operations and provided comprehensive administrative support: call screening, visitor management, meeting scheduling, and mail/courier coordination.
- Coordinated internal meeting logistics using manual and electronic diary systems; maintained office supply and pantry inventory to ensure uninterrupted operations.
- Managed billing processes, vendor relations, and monthly attendance records; produced employee ID documentation with full accuracy and compliance.
Client Services Representative at SumOne India Event Management Company (2016-12 – 2019-07)
- Managed client communications and coordinated customized event solutions, maintaining trackers to ensure timely delivery and systematic follow-ups.
- Handled travel and hotel arrangements as part of event logistics; collected client feedback and resolved complaints to maintain high satisfaction scores.
Customer Care Executive at Minacs Marketing Solutions (2016-01 – 2016-10)
- Handled inbound/outbound calls for customer acquisition and retention; updated CRM systems and produced daily calling MIS reports for management review.
Customer Care Executive at Annex Software Pvt. Ltd. (2011-02 – 2015-08)
- Executed outbound collections calls and secured payment commitments; maintained daily call logs and contributed actively to process improvement discussions.
Phone Banking Executive at First Source Solution Limited — Axis Bank (Retail Banking) (2010-08 – 2010-12)
- Managed inbound/outbound banking calls, supported customer onboarding, generated leads, and maintained systematic customer records.
Receptionist cum Office Assistant at K K Udyog (2006-05 – 2009-03)
- Maintained daily reports including attendance, inventory, and courier logs; prepared weekly MIS and coordinated with sales and management teams.
Sales Executive (Contract) at Flexione Workforce Solutions — Hindustan Unilever Limited (2005-05 – 2006-04)
- Handled customer enquiries and generated leads supporting sales targets; managed daily MIS reporting and coordinated with management teams.
