Isha Nayak
Customer support executive (CSE)
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About
To obtain a challenging position in a reputed organization where I can utilize my communication, problem-solving, and interpersonal skills while gaining professional experience, learning new concepts, and contributing positively to organizational growth!!!
Experience
Customer support executive (CSE) - Innotech Creditsea Platforms Private Limited
(2026-03)
- Handled customer queries and loan-related assistance through calls and emails.
- Resolved customer issues and maintained client records efficiently.
- Developed communication, client-handling, and problem-solving skills in a fintech environment.
CSO (Customer service officer) - Esaf small finance bank
(2025-09 - 2025-11)
- Handled customer queries and provided accurate information.
- Managed daily branch operations and customer service tasks.
- Developed communication, client-handling, and problem-solving skills in the banking sector.
Public Relations Officer/Telecaller - Sri Chaitanya School
(2023-01 - 2023-04)
- Assisted in admissions and communication with parents.
- Promoted the institution's offerings effectively through telecommunication.
- Developed communication, management, and public relations skills.
Education
BBA+LLB (Integrated) - Kalinga University, Naya Raipur (2021 - 2026)
12th (Higher Secondary) - Jyoti Higher Secondary English Medium School, Charoda (2020 - 2021)
10th (Secondary) - Jyoti Higher Secondary English Medium School, Charoda (2018 - 2019)
