Jaspreet Kaur

Motivated BBA graduate with practical exposure through a 2-month internship and hands-on experience in sales support, customer coordination, and order management. Skilled in handling customer queries, order updates, payment follow-ups, shipping coordination, and issue resolution through calls and WhatsApp. Clear communicator, quick learner, and team player focused on customer satisfaction and smooth operations.

Sales Support Intern at [Company Name]

• Assisted the sales team with daily customer enquiries, order processing, and follow-up activities.
• Communicated order, payment, shipping, and delivery updates to customers through calls and WhatsApp.
• Coordinated with customers to confirm requirements, resolve basic concerns, and maintain a positive customer experience.
• Followed up on pending payments, order confirmations, cancellations, refunds, and customer requests.
• Worked with internal teams to help resolve order and service-related issues efficiently.
• Maintained clear and professional communication while supporting daily sales operations.

Bachelor of Business Administration (BBA) – Chandigarh Group of Colleges, Mohali (2023 – 2026)

Intermediate – Arya Senior Secondary School (2022 – 2023)

Secondary Education – CBSE Board (2020 – 2021)