Judith Persheyal
Operations & Process Management Professional
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About
Detail-oriented Operations Coordinator and Process Lead with 10+ years of experience in operations management, process optimization, lease abstraction, and cross-functional coordination. Proven expertise in SOP development, workflow optimization, business development support, digital marketing coordination, and multilingual document translation. Strong analytical, organizational, and stakeholder management skills with a consistent track record of improving efficiency and data accuracy.
Professional with experience across technology, operations, and legal documentation domains.
Experience
Operations Coordinator at Bow and Baan Technologies (Present)
- Developed, documented, and maintained Standard Operating Procedures (SOPs) to streamline internal workflows and ensure consistency across departments.
- Created, reviewed, and updated Job Descriptions (JDs) aligned with organizational structure and hiring requirements.
- Prepared and issued experience letters, in compliance with company policies.
- Planned, coordinated, and monitored daily operational activities to support smooth business operations.
- Managed and supported the Business Development (BD) team by tracking tasks, follow-ups, and performance metrics.
- Planned and executed WhatsApp marketing campaigns, coordinating closely with BD teams to improve lead engagement and outreach.
- Coordinated with external digital marketing agencies, monitored campaign performance, and ensured deliverables met business objectives.
- Acted as a key liaison between internal teams and external vendors to ensure timely execution of operational and marketing initiatives.
Process Lead at Ntrust Infotech Pvt. Ltd. (2014-05 – 2025-04)
- Conducted Pre-QC reviews and facilitated annotation processes for lease and legal documents.
- Abstracted and analyzed critical lease data, including financial terms, dates, rent structures, CAM, and renewal options.
- Handled sales entry, batch posting, and operational documentation within sales processes.
- Performed Dates and Dollers lease administration and reconciliation activities for large-scale projects, including WPG.
- Successfully abstracted Dates and Dollers 5,000+ commercial leases with high accuracy across multiple client portfolios.
- Designed and implemented a standardized Lease Abstraction Template, reducing document review time by 30%.
- Collaborated with legal teams to validate translated lease clauses and ensure regulatory and contractual compliance.
- Maintained and updated lease databases to ensure data accuracy and audit readiness.
- Processed and translated 300+ retail and office lease documents, summarizing key legal and financial information.
- Interpreted legal and financial documents across multiple European languages using AI-assisted translation tools.
- Utilized Google Translate API and DeepL to support translation of international lease portfolios, achieving over 95% accuracy.
- Performed quality control checks to ensure clarity, consistency, and contextual accuracy in translated documents.
- Proofread and edited translated content to maintain professional standards and terminology consistency.
- Managed confidential and sensitive information with strict adherence to data security protocols.
- Demonstrated strong ability to work under pressure and meet tight deadlines in high-volume environments.
- Collaborated with cross-functional translation teams and coordinated with authors to preserve original tone and intent.
Multilingual Translator at Ntrust Infotech Pvt. Ltd.
- Processed and translated 300+ retail and office lease documents, summarizing key legal and financial information.
- Interpreted legal and financial documents across multiple European languages using AI-assisted translation tools.
- Utilized Google Translate API and DeepL to support translation of international lease portfolios, achieving over 95% accuracy.
- Performed quality control checks to ensure clarity, consistency, and contextual accuracy in translated documents.
- Proofread and edited translated content to maintain professional standards and terminology consistency.
- Managed confidential and sensitive information with strict adherence to data security protocols.
- Demonstrated strong ability to work under pressure and meet tight deadlines in high-volume environments.
- Collaborated with cross-functional translation teams and coordinated with authors to preserve original tone and intent.
Education
B.Sc. in Computer Science – Chevalier T. Thomas Elizabeth College for Women (2014)
Higher Secondary – Little Holy Angels Matriculation Higher Secondary School (2011)
Secondary – Little Holy Angels Matriculation Higher Secondary School (2009)